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CarsLore / Chevrolet / Captiva / 2011

2011 Chevrolet Captiva

1 owner complaints — #5 of 5 Captiva model years. 1 recall, 25 service bulletins.

1complaints · 0 crashes, 0 fires
1recalls
25manufacturer bulletins
12,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2011 Chevrolet Captiva, by the system named in each complaint. One complaint can name several.

  • Power train1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported

Compared with other years

’08’10’11’12’14’16’181’08’11’14’171
2008200920102011201220132014

NHTSA ODI complaints by model year

Registered new in Europe in 2011

10,324 new Chevrolet Captiva cars were registered in the EU, Norway and Iceland in 2011; the largest markets were Italy (3,523), France (2,494), the United Kingdom (1,706).

Average mass
1,940 kg
Average power
119 kW
Fuel type recorded
Diesel 95% · Petrol 5.2%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

Engines

The most common engines in 2011 Chevrolet Captiva cars on Dutch roads are the 2.4 petrol (100 kW, 134 hp) and 2.4 petrol (123 kW, 165 hp).

EnginePowerCarsShare
2.4 petrol100 kW 134 hp5154%
2.4 petrol123 kW 165 hp4346%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

110 first registered in 2011 are on Dutch roads; 25% arrived later as imports. Median list price when new: €34,995.

88.2%had an APK defect recorded since June 2022
93.8%logical odometer history
12.7%with a recall still open

Most common APK defects

Colours

Black 42%Grey 37%White 19%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

732 cars built in 2011 were licensed for the road at the end of 2025, and 182 more were declared off the road (SORN).

732licensed, end of 2025
80%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 1,260 of these cars first registered in 2011 took their annual MOT test. 53% passed first time; among all cars first registered in 2011 the figure was 63%.

53%passed first time
63%all cars from 2011
96,900 miaverage mileage at the test (all cars 94,500 mi)
Failed onThese carsAll cars from 2011
Lamps, reflectors and electrical equipment23.3%16.0%
Suspension18.3%14.1%
Brakes16.1%8.6%
Visibility9.6%5.4%
Body, chassis, structure8.1%4.4%
Tyres8.0%7.3%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In Finland

66 of these cars first registered in 2011 were in use in Finland on 30 Jun 2026, with an average of 260,000 km on the odometer at their last inspection.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

In New Zealand

9 2011 cars are on the New Zealand register; 100% arrived as used imports, 0% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2011 Chevrolet Captiva SUV AWD———★★★★☆15.9 %
2011 Chevrolet Captiva SUV FWD———★★★★☆18.5 %
Electronic stability control
No
Forward collision warning
No
Lane departure warning
No
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Recalls

11V591000 · Steering19 Dec 2011 · 3,150 vehicles

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIR’S MELTING POINT.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Chevrolet told its dealers about the 2011 Chevrolet Captiva: known faults, fixes and updates.

BulletinSummary
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

NHTSA manufacturer communications (public domain)