Complaints by model year
Each bar is one model year. Highlighted: 2012. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2015.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2019 Cruze | 23 | 2 |
| 2018 Cruze | 109 | 3 |
| 2017 Cruze | 201 | 2 |
| 2016 Cruze | 250 | 4 |
| 2015 Cruze | 252 | 4 |
| 2014 Cruze | 702 | 10 |
| 2013 Cruze | 587 | 5 |
| 2012 CruzeMost complaints | 865 | 7 |
| 2011 Cruze | 732 | 7 |
| 2010 Cruze | 2 | 0 |
| 2009 Cruze | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Engine1,260
- Electrical system760
- Power train679
- Unknown or other469
- Steering375
- Electronic stability control (esc)370
- Service brakes345
- Air bags260
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 1,125 Cruze vehicles were involved in crashes on US public roads in which someone died, and 635 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2019 | 51 | 35 |
| 2018 | 109 | 55 |
| 2017 | 170 | 102 |
| 2016 | 130 | 69 |
| 2015 | 119 | 64 |
| 2014 | 191 | 105 |
| 2013 | 115 | 71 |
| 2012 | 153 | 83 |
| 2011 | 86 | 49 |
| 1979 | 1 | 2 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 9 model-year variants; 8 of 9 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2019 | 2019 Chevrolet Cruze 4 DR FWD | ★★★★★ | 10.7 % |
| 2018 | 2018 Chevrolet Cruze 4 DR FWD | ★★★★★ | 10.7 % |
| 2017 | 2017 Chevrolet Cruze 4 DR FWD Later Release | ★★★★★ | 10.7 % |
| 2016 | 2016 Chevrolet Cruze 4 DR FWD | ★★★★☆ | 10.7 % |
| 2015 | 2015 Chevrolet Cruze 4 DR FWD | ★★★★★ | 10.9 % |
| 2014 | 2014 Chevrolet Cruze 4 DR FWD | ★★★★★ | 10.9 % |
| 2013 | 2013 Chevrolet Cruze 4 DR FWD | ★★★★★ | 10.9 % |
| 2012 | 2012 Chevrolet Cruze 4 DR FWD | ★★★★★ | 10.9 % |
| 2011 | 2011 Chevrolet Cruze 4 DR FWD | ★★★★★ | 10.9 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 9 model years, best variant per year. Combined consumption ranges from 6.3–7.1 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2019 | Cruze Diesel · Compact · Diesel | 7.6 | 4.9 | 6.4 |
| 2018 | Cruze Diesel · Compact · Diesel | 7.8 | 4.6 | 6.3 |
| 2017 | Cruze Diesel · Compact · Diesel | 7.7 | 4.5 | 6.3 |
| 2016 | Cruze · Compact · Regular gasoline | 7.8 | 5.6 | 6.8 |
| 2015 | Cruze Diesel · Mid-size · Diesel | 8.7 | 5.1 | 7.1 |
| 2014 | Cruze Diesel · Mid-size · Diesel | 8.7 | 5.1 | 7.1 |
| 2013 | Cruze Eco · Mid-size · Regular gasoline | 8.4 | 5.6 | 7.1 |
| 2012 | Cruze Eco · Mid-size · Regular gasoline | 8.4 | 5.6 | 7.1 |
| 2011 | Cruze Eco · Mid-size · Regular gasoline | 8.4 | 5.6 | 7.1 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
In New Zealand
503 Cruze cars are on the New Zealand register; 98% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2013 | 1 | 0 | 1 |
| 2011 | 1 | 0 | 1 |
| 2009 | 2 | 0 | 2 |
| 2008 | 7 | 0 | 7 |
| 2007 | 44 | 0 | 42 |
| 2006 | 100 | 0 | 99 |
| 2005 | 112 | 0 | 109 |
| 2004 | 103 | 0 | 101 |
| 2003 | 44 | 0 | 43 |
| 2002 | 67 | 0 | 66 |
| 2001 | 22 | 0 | 22 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
1,220 Cruze cars are on Dutch roads; 11% arrived later as imports, and 905 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2013 | 210 | €26,664 |
| 2012 | 249 | €24,290 |
| 2011 | 253 | €24,100 |
| 2010 | 285 | €21,295 |
| 2009 | 223 | €20,595 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
2,184 Cruze cars were in use in Finland on 30 Jun 2026: 86% petrol, 14% diesel. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2014 | 108 | 159,000 km |
| 2013 | 463 | 181,000 km |
| 2012 | 550 | 187,000 km |
| 2011 | 632 | 189,000 km |
| 2010 | 431 | 200,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
Road collisions in Great Britain
From 2021 to 2025, 118 Cruze cars were involved in road collisions in Great Britain that injured someone and were reported to the police. 2 of those collisions were fatal and 18 caused serious injuries. As with any count, models with more cars on British roads appear more often.
| Year | Cars in injury collisions | Fatal | Serious |
|---|---|---|---|
| 2025 | 24 | 0 | 3 |
| 2024 | 29 | 0 | 5 |
| 2023 | 19 | 1 | 3 |
| 2022 | 23 | 0 | 4 |
| 2021 | 23 | 1 | 3 |
Department for Transport, STATS19 road safety data 2021–2025 · Open Government Licence v3.0 · how we count
In the United Kingdom
4,075 Cruze cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2015 | 1 | — |
| 2014 | 413 | 24 |
| 2013 | 1,068 | 87 |
| 2012 | 1,222 | 140 |
| 2011 | 795 | 152 |
| 2010 | 428 | 144 |
| 2009 | 148 | 82 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
MOT test results in Great Britain
5,622 Cruze cars took their annual MOT test in 2023; 60% passed first time, against 65% for all cars of the same ages. Older cars fail more often, so compare a year with the same year of other cars.
| First registered | Tests | Passed first time |
|---|---|---|
| 2014 | 506 | 60% |
| 2013 | 1,349 | 62% |
| 2012 | 1,651 | 60% |
| 2011 | 1,120 | 62% |
| 2010 | 718 | 55% |
| 2009 | 278 | 59% |
Why they fail
Share of all first tests that ended in a fail because of each part of the car (one test can fail on several).
| Area | Cruze | All cars, same ages |
|---|---|---|
| Lamps, reflectors and electrical equipment | 17.3% | 14.5% |
| Suspension | 13.5% | 12.4% |
| Brakes | 9.0% | 7.9% |
| Noise, emissions and leaks | 8.0% | 3.4% |
| Tyres | 6.9% | 7.1% |
| Visibility | 6.8% | 5.1% |
| Body, chassis, structure | 3.3% | 3.9% |
| Identification of the vehicle | 0.6% | 0.4% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests of cars only; a fix made at the test station within the hour still counts as a fail
New registrations in Europe
103,685 new Chevrolet Cruze cars registered in the EU, Norway and Iceland between 2010 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Spain (3), Italy (1).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 4 | 145 (WLTP) |
| 2020 | 3 | 129 (NEDC) |
| 2018 | 1 | 149 (NEDC) |
| 2017 | 2 | 147 (NEDC) |
| 2016 | 12 | — |
| 2015 | 103 | — |
| 2014 | 6,580 | — |
| 2013 | 31,487 | — |
| 2012 | 22,272 | — |
| 2011 | 19,306 | — |
| 2010 | 23,915 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the Cruze in 7 alerts. European versions can differ from the North American car.
The propellant in the driver airbag may deteriorate over time. If the airbags deploy, it can result in fragments from the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surveillance of moto…
The propellant in the inflator of the driver airbag may deteriorate over time. If the airbags deploy, it could result in fragments of the inflator injuring the vehicle's occupants. The product does not comply with the Regulation on the approval and market surv…
Fretting corrosion of an Engine Control Unit (ECU) terminal, caused by the insufficiently tight fit of the ECU bracket and battery trays, may cause the engine to stall intermittently without early warning.
The front brake hose might be misassembled/twisted. This could increase the stress on the brake hose, eventually leading to a leak of brake fluid. If this happens, the vehicle may experience an increased braking distance and potential degradation of braking pe…
Vehicles may experience right hand drive shaft separation of the outer CV (constant velocity) joint during harsh cornering or U turns. If parked on an incline without the parking brake applied the vehicle could move unexpectedly and may result in a crash or in…
The right-hand driveshaft may break in the neck area.If this happens the vehicle will not be able to accelerate.
There is a possibility that the transmission will break and the vehicle be left with no traction leading to the risk of an accident.
Safety Gate (European Commission) · CC0
Recalls
26 campaigns cover the Cruze; the latest 12 are below.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
NHTSA recalls