Problems owners report
Complaints filed with NHTSA about the 2014 Chevrolet Cruze, by the system named in each complaint. One complaint can name several.
- Engine217
- Electrical system187
- Power train97
- Steering93
- Unknown or other89
- Air bags77
- Electronic stability control (esc)69
- Fuel/propulsion system59
- Visibility/wiper42
- Vehicle speed control39
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 57 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 191 2014 Cruze vehicles were involved in crashes on US public roads in which someone died; 105 people died inside them, and 8 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2014 Chevrolet Cruze failed the safety check 2.28% of the time — 1% less often than the average 2014 passenger car (2.30%). Median odometer at inspection: 94,751 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2014
6,580 new Chevrolet Cruze cars were registered in the EU, Norway and Iceland in 2014; the largest markets were Spain (1,006), France (838), Italy (719).
- Average mass
- 1,529 kg
- Average power
- 100 kW
- Fuel type recorded
- Diesel 56% · Petrol 41% · LPG 3.1%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the United Kingdom
413 cars built in 2014 were licensed for the road at the end of 2025, and 24 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 506 of these cars first registered in 2014 took their annual MOT test. 60% passed first time; among all cars first registered in 2014 the figure was 72%.
| Failed on | These cars | All cars from 2014 |
|---|---|---|
| Lamps, reflectors and electrical equipment | 19.2% | 10.0% |
| Suspension | 11.5% | 8.2% |
| Tyres | 9.7% | 6.8% |
| Brakes | 8.7% | 6.0% |
| Visibility | 6.5% | 4.3% |
| Noise, emissions and leaks | 5.9% | 2.5% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
108 of these cars first registered in 2014 were in use in Finland on 30 Jun 2026, with an average of 159,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2014 Chevrolet Cruze 4 DR FWD | ★★★★★ | 10.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 7 variants: combined 7.1–8.8 L/100 km (about 27–33 mpg US), CO₂ 163–202 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Cruze Diesel · Mid-size · Diesel | 8.7 | 5.1 | 7.1 |
| Cruze Eco · Mid-size · Regular gasoline | 8.4 | 5.6 | 7.1 |
| Cruze Eco · Mid-size · Regular gasoline | 9.1 | 6.0 | 7.7 |
| Cruze · Mid-size · Regular gasoline | 9.1 | 6.3 | 7.8 |
| Cruze · Mid-size · Regular gasoline | 9.1 | 6.3 | 7.8 |
| Cruze · Mid-size · Regular gasoline | 9.5 | 6.5 | 8.2 |
| Cruze · Mid-size · Regular gasoline | 10.5 | 6.7 | 8.8 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
8 Transport Canada recalls for the 2014 Chevrolet Cruze.
| 2025615 6 Nov 2025 | Airbag Issue: On certain vehicles, the inflator for the side curtain airbag could rupture at the inflator weld joint and cause the side curtain airbag to inflate wit… |
| 2023693 21 Dec 2023 | Airbag Issue: On certain vehicles, the inflator for the side curtain airbag could rupture at the inflator weld joint and cause the side curtain airbag to inflate with… |
| 2023520 20 Sept 2023 | Airbag Issue: On certain vehicles, the inflator for the side curtain airbag could rupture at the inflator weld joint and cause the side curtain airbag to inflate with… |
| 2014274 3 Jul 2014 | Accessories On certain vehicles, insulation on the engine block heater power cord may become damaged if the cord is handled during very cold days (temperatures below -25C).… |
| 2014250 26 Jun 2014 | Airbag On certain vehicles, the driver's (frontal) airbag inflator was built with an incorrect part which could cause the inflator to rupture during a deployment. In … |
| 2014100 31 Mar 2014 | Powertrain On certain vehicles, the passenger side halfshaft could fracture and separate. If this were to occur while the vehicle is being driven, it could result in a los… |
| 2014054 25 Feb 2014 | Powertrain Certain vehicles equipped with automatic transmissions may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 102 - Transmission Control Functions… |
| 2013323 25 Sept 2013 | Powertrain On certain vehicles equipped with manual transmissions, the passenger side halfshaft could fracture and separate. If this were to occur while the vehicle is bei… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2014 Chevrolet Cruze: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011782 | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011444 | This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11011119 | This Preliminary information communicates to dealers GM is working on a solution for outdated Apps |
| 11010874 | This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be. |
| 11010651 | This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions. |
| 11010545 | This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). |
| 11010491 | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 11010490 | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. |
| 11010421 | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 11009764 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
| 11009756 | This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management. |
| 11009532 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009531 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009170 | This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus. |
| 11009156 | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update. |
| 11009088 | This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped. |
| 11009039 | This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). |
| 11009037 | This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures. |
| 11008986 | This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC. |
| 11008956 | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). |
NHTSA manufacturer communications (public domain)