Problems owners report
Complaints filed with NHTSA about the 2002 Chevrolet Silverado 2500, by the system named in each complaint. One complaint can name several.
- Service brakes, hydraulic117
- Service brakes88
- Engine and engine cooling43
- Steering16
- Engine13
- Fuel system, gasoline12
- Tires12
- Power train12
- Structure10
- Electrical system10
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 10 injuries and 1 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
01V220000 · Interior lighting26 Jun 2001 · 38,863 vehicles
VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN THE BRAKE FLUID IS LOW, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENTS OF FMVSS NO. 105.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2002 Chevrolet Silverado 2500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 632326 | INFORMATION ON SERPENTINE BELT IDENTIFICATION AND DIAGNOSIS FOR CERTAIN HD PICKUP MODELS. *TT |
| 631802 | SUBJECT REGARDING SERVICE PARTS RESRICTION PROGRAM FOR ALLISON SERIES 1000 AUTOMATIC TRANSMISSION. *SLC |
| 629551 | SUBJECT REGARDING LAUNCH SHUDDER ON ACCELERATION (INSTALL NEW ONE-PIECE PROPELLER SHAFT) *JG |
| 11010544 | This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. |
| 11006621 | Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers. |
| 11006421 | GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return. |
| 11004761 | This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. |
| 11004557 | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. |
| 11002312 | This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. |
| 10252735 | This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. |
| 10252163 | XM Audio Traffic And Travel Link Availability And Operation. |
| 10251890 | This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. |
| 10251887 | This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location. |
| 10250775 | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. |
| 10250046 | 05500 IGNITION DISTRIBUTOR SYSTEM CORROSION INSPECT / REPLACE |
| 10249980 | This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Mot |
| 10249590 | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. |
| 10249579 | This PI bulletin advises the technician on the proper way to install the pistons in an engine. |
| 10249011 | This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. |
| 10248444 | Vehicle Recalls |
| 10247780 | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature. |
| 10247681 | Information On Requests To Add OnStar Bluetooth Option. |
| 10247552 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
| 10246952 | Programming And Activation Of Replacement OnStar Modules. |
| 10246951 | Programming And Activation Of Replacement OnStar Modules. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
EA07013 · Trailer hitchesopened 14 Sept 2007 · closed 12 Sept 2008
TRAILER HITCH RECEIVER FAILURE
PE07025 · Trailer hitchesopened 14 May 2007 · closed 14 Sept 2007
TRAILER HITCH RECEIVER FAILURE
EA04012 · Service brakes, hydraulic:power assistopened 30 Apr 2004 · closed 28 Feb 2005
HYDRAULIC PUMP FAILRES
PE04004 · Service brakes, hydraulicopened 8 Jan 2004 · closed 30 Apr 2004
HYDRAULIC PUMP SHAFT FAILURES
NHTSA Office of Defects Investigation