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Check a VIN

2011 Chevrolet Silverado 2500

104 owner complaints — #14 of 33 Silverado 2500 model years. 4 recalls, 25 service bulletins.

104complaints · 2 crashes, 2 fires
4recalls
25manufacturer bulletins
72,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2011 Chevrolet Silverado 2500, by the system named in each complaint. One complaint can name several.

  • Air bags40
  • Unknown or other11
  • Power train10
  • Electrical system9
  • Engine9
  • Fuel/propulsion system8
  • Structure6
  • Vehicle speed control5
  • Wheels5
  • Steering4

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 7 injuries and 0 deaths reported

Compared with other years

’94’97’00’03’06’09’11’12’15’18’21’24104’94’97’00’03’06’09’11’12’15’18’21’24104

NHTSA ODI complaints by model year

Crash-test ratings

NHTSA 5-star results for 6 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2011 Chevrolet Silverado 2500 PU/CC 4WD———★★★★☆19.1 %
2011 Chevrolet Silverado 2500 PU/CC RWD———★★★☆☆20.4 %
2011 Chevrolet Silverado 2500 PU/EC 4WD———★★★★☆19.1 %
2011 Chevrolet Silverado 2500 PU/EC RWD———★★★☆☆20.4 %
2011 Chevrolet Silverado 2500 PU/RC 4WD———★★★★☆19.1 %
2011 Chevrolet Silverado 2500 PU/RC RWD———★★★☆☆20.4 %
Electronic stability control
Standard
Forward collision warning
No
Lane departure warning
No
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Recalls

21V050000 · Air bags5 Feb 2021 · 2,641,272 vehicles

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

21V054000 · Air bags5 Feb 2021 · 1,778,128 vehicles

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

18V267000 · Equipment26 Apr 2018 · 6,154 vehicles

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

14V407000 · Electrical system2 Jul 2014 · 9,371 vehicles

General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Chevrolet told its dealers about the 2011 Chevrolet Silverado 2500: known faults, fixes and updates.

BulletinSummary
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011408This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009118This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

NHTSA manufacturer communications (public domain)

NHTSA investigations

EA21002 · Air bags:frontal:driver side:inflator moduleopened 17 Sept 2021

Desiccated Air Bag Inflator Rupture

NHTSA Office of Defects Investigation