Problems owners report
Complaints filed with NHTSA about the 2018 Chevrolet Silverado 2500, by the system named in each complaint. One complaint can name several.
- Electrical system13
- Engine12
- Fuel/propulsion system9
- Power train6
- Unknown or other6
- Air bags6
- Exterior lighting4
- Equipment3
- Tires2
- Seat belts2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 3 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Crash-test ratings
NHTSA 5-star results for 6 variants; 0 of 6 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2018 Chevrolet Silverado 2500 PU/CC 4WD | ★★★★☆ | 20.5 % |
| 2018 Chevrolet Silverado 2500 PU/CC RWD | ★★★★☆ | 20.7 % |
| 2018 Chevrolet Silverado 2500 PU/EC 4WD | ★★★★☆ | 20.4 % |
| 2018 Chevrolet Silverado 2500 PU/EC RWD | ★★★★☆ | 20.4 % |
| 2018 Chevrolet Silverado 2500 PU/RC 4WD | ★★★★☆ | 20.4 % |
| 2018 Chevrolet Silverado 2500 PU/RC RWD | ★★★★☆ | 20.4 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 4 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2018 Chevrolet Silverado 2500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012027 | This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in. |
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011782 | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011704 | This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. |
| 11011444 | This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool. |
| 11011420 | This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11011119 | This Preliminary information communicates to dealers GM is working on a solution for outdated Apps |
| 11010874 | This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be. |
| 11010576 | This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. |
| 11010545 | This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). |
| 11010544 | This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. |
| 11010495 | This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only). |
| 11010493 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. |
| 11010491 | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 11010490 | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. |
| 11010488 | This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. |
| 11010421 | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 11009764 | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
| 11009756 | This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management. |
| 11009532 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
| 11009531 | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. |
NHTSA manufacturer communications (public domain)