Problems owners report
Complaints filed with NHTSA about the 2011 Freightliner Sprinter 2500, by the system named in each complaint. One complaint can name several.
- Electrical system1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2011 Freightliner Sprinter 2500 VAN RWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Freightliner told its dealers about the 2011 Freightliner Sprinter 2500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011223 | SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exh |
| 11001114 | Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault c |
| 10232553 | Check NOx Sensors |
| 10214730 | 2020060005 Modification to the emissions control system |
| 10214729 | 2020040008 Modification to the emissions control system |
| 10212902 | Modification to the emission control system. |
| 10212816 | Modification to the emission control system. |
| 10194373 | EMC 2 SCN Coding |
| 10181196 | Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s Office (CA AG) regarding the emission control system in certain MercedesBenz diesel vehicles. As part of this agreement, MBUSA will offer field measures referred to as the Approved Emission Modification (?AEM?) for the affected vehicles. As a result, certain vehicles covered under this notification cannot be sold or caused to be sold, or leased or cause to |
| 10156372 | Technical Publications Ordering |
| 10156360 | Reminder: Paper Service Bulletin Mailings Are Discontinued |
| 10156351 | Reminder: Paper Service Bulletin Mailings Are Discontinued |
| 10144086 | Status of Parts Ordering - Sprinter |
| 10134831 | Status of Parts Ordering - Sprinter |
| 10128813 | 14TL5 ABS Power Line Carrier Converter Available Through PDC |
| 10128812 | 14TL2 DD Platform Engine Stand Adapter W060589023100 |
| 10128811 | 14TS19 DD Platform High Pressure Fuel Lines |
| 10128809 | 713-14 Symptom Diagnostics - Combustion Gas in Coolant |
| 10128808 | 715-14 Symptom Diagnostics - Coolant Los |
| 10128807 | 714-14 Symptom Diagnostics - Low Engine Compression |
| 10128806 | 712-14 Engine Coolant Temperature |
| 10128789 | 14-028 Remy Extended Coverage Direct File |
| 10128788 | 14-027 Detroit's New Consolidated Labor Operations (CLOs |
| 10128787 | 14-026-DLR SelecTruck Warranty Enhancements |
| 10128785 | 14-024-DLR DTNA & JAD Highlights - Q1 & Q2 |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Desiccated Air Bag Inflator Rupture
NHTSA Office of Defects Investigation