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2012 GMC Sierra 2500

31 owner complaints — #24 of 31 Sierra 2500 model years. 3 recalls, 25 service bulletins.

31complaints · 1 crashes, 0 fires
3recalls
25manufacturer bulletins
68,500 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2012 GMC Sierra 2500, by the system named in each complaint. One complaint can name several.

  • Air bags8
  • Unknown or other7
  • Fuel/propulsion system5
  • Power train4
  • Structure4
  • Electrical system4
  • Engine3
  • Tires2
  • Suspension1
  • Wheels1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 5 injuries and 1 deaths reported

Compared with other years

’94’97’00’03’06’09’12’15’18’21’2431’94’97’00’03’06’09’12’15’18’21’2431

NHTSA ODI complaints by model year

Crash-test ratings

NHTSA 5-star results for 8 variants; 0 of 4 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2012 GMC Sierra 2500 PU/CC 4WD W/ SAB★★★★☆★★★☆☆★★★★★★★★★☆19.1 %
2012 GMC Sierra 2500 PU/CC RWD W/ SAB★★★★☆★★★☆☆★★★★★★★★☆☆20.4 %
2012 GMC Sierra 2500 PU/CC 4WD W/O SAB★★★☆☆★★★☆☆★★★★☆★★★★☆19.1 %
2012 GMC Sierra 2500 PU/CC RWD W/O SAB★★★☆☆★★★☆☆★★★★☆★★★☆☆20.4 %
2012 GMC Sierra 2500 PU/EC 4WD———★★★★☆19.1 %
2012 GMC Sierra 2500 PU/EC RWD———★★★☆☆20.4 %
2012 GMC Sierra 2500 PU/RC 4WD———★★★★☆19.1 %
2012 GMC Sierra 2500 PU/RC RWD———★★★☆☆20.4 %
Electronic stability control
Standard
Forward collision warning
No
Lane departure warning
No
Best overall rating
4 / 5

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Recalls

21V051000 · Air bags5 Feb 2021 · 284,645 vehicles

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

21V054000 · Air bags5 Feb 2021 · 1,778,128 vehicles

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

18V267000 · Equipment26 Apr 2018 · 6,154 vehicles

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What GMC told its dealers about the 2012 GMC Sierra 2500: known faults, fixes and updates.

BulletinSummary
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
11009118This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

NHTSA manufacturer communications (public domain)

NHTSA investigations

EA21002 · Air bags:frontal:driver side:inflator moduleopened 17 Sept 2021

Desiccated Air Bag Inflator Rupture

NHTSA Office of Defects Investigation