Problems owners report
Complaints filed with NHTSA about the 2024 GMC Sierra 2500, by the system named in each complaint. One complaint can name several.
- Electrical system33
- Power train27
- Service brakes14
- Engine12
- Unknown or other11
- Structure6
- Vehicle speed control5
- Fuel/propulsion system4
- Tires4
- Steering3
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 3 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Crash-test ratings
NHTSA 5-star results for 6 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 GMC Sierra 2500 PU/CC 4WD | — | 0.0 % |
| 2024 GMC Sierra 2500 PU/CC RWD | — | 0.0 % |
| 2024 GMC Sierra 2500 PU/EC 4WD | — | 0.0 % |
| 2024 GMC Sierra 2500 PU/EC RWD | — | 0.0 % |
| 2024 GMC Sierra 2500 PU/RC 4WD | — | 0.0 % |
| 2024 GMC Sierra 2500 PU/RC RWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What GMC told its dealers about the 2024 GMC Sierra 2500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012027 | This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in. |
| 11012007 | This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted. |
| 11012003 | This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air. |
| 11012001 | This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly. |
| 11011996 | This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. |
| 11011991 | This informational bulletin advises the technician of how the Soot information has changed from grams to percentage. |
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011983 | This engineering information (EI) closure ends the need for gathering additional information from technicians in regard to diesel fuel on the ground. |
| 11011965 | This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y175 Multiple Updates for IOK. |
| 11011946 | This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011879 | This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTC P24D6 or P0F37. |
| 11011857 | This Preliminary information communicatesDiagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters. |
| 11011832 | This bulletin offers Information on Intellibeam Inop, Auto High Beam Headlamps, Side Blind Zone Inop, and/or Side Object Detection Inop. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011770 | This Preliminary information communicates information about the cluster missing graphics while viewing the progressive theme at times or the digital speedometer display is missing at times. Reprogram the Cluster to correct. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011704 | This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. |
| 11011694 | This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct. |
| 11011693 | This Preliminary information communicates how to recover the Image Processing Module. |
| 11011689 | This Preliminary information communicates Engineering is investigating a no audio issue. |
| 11011687 | This Preliminary information communicationprovides information to the technician on installing Regular Production Option Code UVC Rearview Camera.Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins." |
| 11011682 | This Preliminary information communicates recovery procedure after return to dealer message. |
| 11011483 | This Preliminary information communicates to the dealer technician that DTC P244B may set due to water in the differential pressure sensor after a car wash. It relays that the concern is under investigation. |
| 11011477 | This Preliminary information communicates an issue with setting up the trailering features if the trailer height is over 119 inches. Engineering is working on new video processing module software to correct this concern, but in the meantime customers can enter of 118 inches to allow the system to calibrate. |
NHTSA manufacturer communications (public domain)