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CarsLore / GMC / Sierra 2500 / 2023

2023 GMC Sierra 2500

33 owner complaints — #21 of 31 Sierra 2500 model years. 1 recall, 25 service bulletins.

33complaints · 1 crashes, 0 fires
1recalls
25manufacturer bulletins
34,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2023 GMC Sierra 2500, by the system named in each complaint. One complaint can name several.

  • Power train20
  • Electrical system6
  • Tires3
  • Engine3
  • Service brakes3
  • Unknown or other2
  • Vehicle speed control1
  • Back over prevention1
  • Wheels1
  • Structure1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported

Compared with other years

’94’97’00’03’06’09’12’15’18’21’23’2433’94’97’00’03’06’09’12’15’18’21’23’2433
199719982000200120022004200520062007200820092010201120122013201420152016201720182019202020212022202320242025

NHTSA ODI complaints by model year

Crash-test ratings

NHTSA 5-star results for 6 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2023 GMC Sierra 2500 PU/CC 4WD————0.0 %
2023 GMC Sierra 2500 PU/CC RWD————0.0 %
2023 GMC Sierra 2500 PU/EC 4WD————0.0 %
2023 GMC Sierra 2500 PU/EC RWD————0.0 %
2023 GMC Sierra 2500 PU/RC 4WD————0.0 %
2023 GMC Sierra 2500 PU/RC RWD————0.0 %
Electronic stability control
Standard
Forward collision warning
Optional
Lane departure warning
Optional
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Recalls

24V060000 · Latches/locks/linkages1 Feb 2024 · 570,434 vehicles

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What GMC told its dealers about the 2023 GMC Sierra 2500: known faults, fixes and updates.

BulletinSummary
11012027This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
11012007This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted.
11012001This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
11011991This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
11011983This engineering information (EI) closure ends the need for gathering additional information from technicians in regard to diesel fuel on the ground.
11011946This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
11011834This informational bulletin advises the tech of possible bolts that may be incorrect or installed incorrectly and which bolts should be used for the exhaust repair.
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011704This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
11011693This Preliminary information communicates how to recover the Image Processing Module.
11011687This Preliminary information communicationprovides information to the technician on installing Regular Production Option Code UVC Rearview Camera.Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
11011443This Preliminary information communicates information on faulty replacement K111Fuel Pump Driver Control Module.
11011368This Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message,Unable To Exit RVS With Push To Start Button,Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so to replace the drivers power window switch.
11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
11011212This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11011018This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
11010874This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
11010724This service bulletin provides a procedure to correct radio software concerns.

NHTSA manufacturer communications (public domain)