Problems owners report
Complaints filed with NHTSA about the 2020 Honda Insight, by the system named in each complaint. One complaint can name several.
- Forward collision avoidance12
- Electrical system7
- Power train5
- Engine4
- Unknown or other3
- Structure3
- Service brakes3
- Steering2
- Vehicle speed control2
- Fuel system, gasoline1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 3 2020 Insight vehicles were involved in crashes on US public roads in which someone died; 1 person died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Honda Insight failed the safety check 1.51% of the time — 28% more often than the average 2020 passenger car (1.18%). Median odometer at inspection: 40,385 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In New Zealand
3 2020 cars are on the New Zealand register; 100% arrived as used imports, 0% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Honda INSIGHT 4 DR FWD | ★★★★★ | 9.3 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 4.9 L/100 km (about 48 mpg US), CO₂ 115 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Insight EX/Touring · Mid-size · Regular gasoline | 4.6 | 5.3 | 4.9 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
6 Transport Canada recalls for the 2020 Honda Insight.
| 2026251 21 May 2026 | Seats And Restraints Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag an… |
| 2024262 6 May 2024 | Fuel System Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low… |
| 2023679 18 Dec 2023 | Fuel System This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold … |
| 2021182 26 Mar 2021 | Fuel System Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may … |
| 2020626 17 Dec 2020 | Powertrain Issue: On certain vehicles, the DC-DC converter may shut down in cold temperatures due to a software error. If this happens, the 12-V battery would stop charg… |
| 2020611 10 Dec 2020 | Electrical Issue: On certain vehicles, a software problem in the Body Control Module (BCM) could cause different systems and warnings to stop working. This can include: … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Honda told its dealers about the 2020 Honda Insight: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10244663 | Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing due to snow and ice getting stuck to the front of the millimeter wave radar. This can cause DTC P2583-76 (Temporary stop of Integrated Driver Support System [Misalignment Millimeter Wave Radar]) to be stored. |
| 10244299 | Service News - If an Adaptive Cruise Control System Problem comes back on when the vehicle is driven in freezing conditions, inform the customer it is likely due to snow or ice buildup on the radar. Advise the customer of the following procedure to clean the front grille where the radar is located. |
| 10233670 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously. |
| 10232967 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously. |
| 10232246 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously. |
| 10231829 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously. |
| 10230593 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. |
| 10229680 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. |
| 10228194 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously. |
| 10227233 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously. |
| 10226207 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously. |
| 10225474 | "Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously" |
| 10222812 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Drivers door jamb must be between 1/2019 & 9/2021. 2. No DTC stored. 3. Electric Servo Brake (ESB) system has not been replaced previously. |
| 10222437 | Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the check engine light may be displayed with DTC P0087 (Fuel Rail Pressure Too Low) stored, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. Replace the fuel pump motor. |
| 10222421 | Service Bulletin - (Repair Procedure Revision) Due to swelling of the fuel pump motor impeller, the fuel pump may seize and stop working. If this occurs, the engine may not start, or the engine could stall while driving, increasing the risk of a crash. Replace the fuel pump motor. |
| 10219531 | Service bulletin - On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. As of August 23, 2022, the Product Improvement Campaign has ended. The TCU can no longer be updated using Over The Air updates. If the customer needs to restore TCU services, the only option is to replace the TCU. This would be done as a customer pay repair. |
| 10215483 | "Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible, or risk having to replac |
| 10213582 | Service bulletin - Booming or rumbling through the speakers. ANC microphone insulating foam is damaged or folded over. |
| 10211075 | Service bulletin - There is a rattling coming from the front of the vehicle. The rubber damper cap(s) are faulty. |
| 10208840 | ServiceNews Article - Are you hearing a booming or rumbling through the speakers? If you get a vehicle in for this, remove the covers in the headliner for the ANC microphones and check if the insulating foam is damaged or folded over as shown below. We've found this may be the reason for the noise. |
| 10206988 | ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor. |
| 10206395 | ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor. |
| 10205951 | Service Bulletin - In February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. |
| 10204245 | Owner Notification Letter - On February of 2022, the 3G network will no longer support the in-vehicle services that previously were supported for your vehicle. The Telematics Control Unit (TCU) in your vehicle must be updated using the Over the Air (OTA) update to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible. After February 2022, restoring services, will require a customer pay TCU replacement performed by a service technician at an authorized dealer. |
| 10203503 | Dealer Message - Today, November 9, 2021, American Honda is announcing a product improvement campaign (PIC) for certain 2018-2020 Accord and 2019-2020 Insight vehicles to update the telematics control unit (TCU) software for an upcoming network service change. Do an iN VIN status inquiry to determine which units in your inventory are affected. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Inadvertent Automatic Emergency Braking
Inadvertent Automatic Emergency Braking
Pedestrian alert sounds
NHTSA Office of Defects Investigation