Problems owners report
Complaints filed with NHTSA about the 2024 Hyundai Ioniq 5, by the system named in each complaint. One complaint can name several.
- Electrical system179
- Fuel/propulsion system51
- Power train37
- Engine22
- Unknown or other19
- Service brakes9
- Vehicle speed control7
- Forward collision avoidance6
- Visibility/wiper5
- Steering5
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Hyundai Ioniq 5 failed the safety check 0.44% of the time — 16% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 3,410 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
725 first registered in 2024 are on Dutch roads; 9% arrived later as imports. Median list price when new: €57,195.
Most common APK defects
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
407 cars built in 2024 were licensed for the road at the end of 2025, and 2 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
560 of these cars first registered in 2024 were in use in Finland on 30 Jun 2026, with an average of 31,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
176 2024 cars are on the New Zealand register; 2% arrived as used imports, 97% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 4 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Hyundai Ioniq 5 SUV Early Release AWD | ★★★★★ | 8.3 % |
| 2024 Hyundai Ioniq 5 SUV Early Release RWD | ★★★★★ | 8.4 % |
| 2024 Hyundai Ioniq 5 SUV Later Release AWD | — | 8.3 % |
| 2024 Hyundai Ioniq 5 SUV Later Release RWD | — | 8.4 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
3 Transport Canada recalls for the 2024 Hyundai Ioniq 5.
| 2024701 18 Nov 2024 | High Voltage Issue: Over time, the integrated charging control unit (ICCU) could become damaged. As a result, the 12 V battery will not charge and could cause the vehicle … |
| 2024552 23 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
| 2024174 15 Mar 2024 | High Voltage This recall was replaced by Transport Canada recall no. 2024-701. Issue: Over time, the integrated charging control unit (ICCU) could become damaged. As a… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Hyundai told its dealers about the 2024 Hyundai Ioniq 5: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011839 | Certain IONIQ 5 (NE EV) and IONIQ 5 N (NE EV N) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the tailgate and vehicle body to eliminate the rattle and friction noise. |
| 11011759 | This bulletin provides instructions to replace the charging door for certain IONIQ 5 (NE EV) vehicles that may experience excessive rear gap within the charging door. |
| 11010986 | Certain 2022-2024MY IONIQ 5 (NE EV) and 2023-2025MY IONIQ 6 (CE EV) vehicles may exhibit a condition while driving where the 12V battery voltage drops below the operational voltage and the Vehicle Control Unit (VCU) places the vehicle in fail-safe mode. The VCU software in this bulletin updates the maximum vehicle speeds for various levels of 12V battery voltage when the vehicle enters fail-safe mode. |
| 11008918 | Certain IONIQ 5 (NE EV) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the tailgate and vehicle body to eliminate the rattle and friction noise. |
| 11008013 | Certain 2022-2024MY IONIQ 5 (NE1), 2023-2024MY IONIQ 6 (CE1) and 2024-2025MY Kona Electric (SX2 EV) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. This occurs to prevent potential damage to the charging cable connection. Follow the procedure in this TSB to update the software logic for the Vehicle Charging Management System (VCMS), which initiates a self-restart that allows the vehicle charging to return to full capacity once stabilized. |
| 11006095 | This bulletin provides important special service instructions to properly repair a vehicle that has been diagnosed to require an Integrated Charge Control Unit (ICCU) replacement, such as required for DTC P1A9096 DC to DC related charging concern or for inoperative AC charging. The ICCU fuse accessible from a rear side panel of the EV Battery, should NEVER be replaced by itself prior to receiving an ICCU replacement part. The ICCU fuse should be replaced at the same time as replacing the ICCU part. o The ICCU fuse function is to protect the EV Battery from a damaged ICCU. o DTC P1B77 Power R |
| 11006049 | Certain 2022-2024MY IONIQ 5 (NE1) and 2023-2024MY IONIQ 6 (CE1) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. This occurs to prevent potential damage to the charging cable connection. Follow the procedure in this TSB to update the software logic for the Vehicle Charging Management System (VCMS), which initiates a self-restart that allows the vehicle charging to return to full capacity once stabilized. |
| 11000942 | Some 2023-2024MY IONIQ 5 (NE1) vehicles may have sealant leakage in the Tire Mobility Kit (TMK). The leakage may contaminate other parts inside or outside of the TMK bag. Follow the procedure in this bulletin to determine if the sealant is leaking and, if necessary, replace any parts that have been contaminated. If the sealant has not leaked, replace only the TMK Sealant Cap. |
| 10252362 | Certain IONIQ 5 (NE1) vehicles may experience difficulties with BlueLink activation and/or remote services. This bulletin provides instructions to perform a dealer mode factory reset, followed by a head unit reset for vehicles experiencing the concerns. |
| 10252359 | Certain 2022-2024 MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) may have a condition of the power down warning light (turtle symbol) with "Power is limited" displayed in the cluster, and possible DTC P0A2F. If you are servicing a vehicle with either of these conditions, follow this bulletin to inspect the EOP. |
| 10251285 | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades. |
| 10249697 | Certain IONIQ 5 (NE1) vehicles may experience difficulties with BlueLink activation and/or remote services. This bulletin provides instructions to perform a dealer mode factory reset, followed by a head unit reset for vehicles experiencing the concerns. |
| 10247189 | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. |
| 10246217 | Certain IONIQ 5 (NE1) vehicles may experience difficulties with BlueLink activation and/or remote services. This bulletin provides instructions to perform a dealer mode factory reset, followed by a head unit reset for vehicles experiencing the concerns. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Loss of Motive Power
NHTSA Office of Defects Investigation