Problems owners report
Complaints filed with NHTSA about the 2023 Hyundai Ioniq 5, by the system named in each complaint. One complaint can name several.
- Electrical system273
- Power train72
- Fuel/propulsion system67
- Unknown or other44
- Engine38
- Forward collision avoidance26
- Service brakes24
- Vehicle speed control18
- Lane departure9
- Exterior lighting8
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 6 injuries and 2 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2023 Hyundai Ioniq 5 failed the safety check 0.33% of the time — 52% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 10,965 miles.
6,734first inspections
0.33%failed on safety
10,965 mimedian odometer
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
2,465 first registered in 2023 are on Dutch roads; 9% arrived later as imports. Median list price when new: €58,195.
2.7%had an APK defect recorded since June 2022
99.1%logical odometer history
6.1%with a recall still open
Most common APK defects
- Bandenspanning niet op juiste waarde83
- Dimlicht onjuist afgesteld49
- Band onvoldoende profiel43
- Band beschadigd40
- Ruitenwisserinstallatie geeft onvoldoende zicht31
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm5
- Ruitenwisserinstallatie werkt niet goed2
- Remschijf ernstig gecorrodeerd2
Colours
Grey 34%Blue 18%Black 14%Green 13%Yellow 11%White 10%
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In Finland
713 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 43,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
408 2023 cars are on the New Zealand register; 3% arrived as used imports, 97% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Hyundai Ioniq 5 SUV AWD | ★★★★★ | 8.3 % |
| 2023 Hyundai Ioniq 5 SUV RWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
4 Transport Canada recalls for the 2023 Hyundai Ioniq 5.
| 2024701 18 Nov 2024 | High Voltage Issue: Over time, the integrated charging control unit (ICCU) could become damaged. As a result, the 12 V battery will not charge and could cause the vehicle … |
| 2024552 23 Sept 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
| 2024174 15 Mar 2024 | High Voltage This recall was replaced by Transport Canada recall no. 2024-701. Issue: Over time, the integrated charging control unit (ICCU) could become damaged. As a… |
| 2024062 1 Feb 2024 | Powertrain Issue: On certain vehicles, the rear inner axle shaft may not have been manufactured properly. As a result, the inner axle shaft could break and cause a loss … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
26V432000 · Electrical system2 Jul 2026 · 6 vehicles
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
24V868000 · Electrical system18 Nov 2024 · 145,642 vehicles
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
24V204000 · Electrical system15 Mar 2024 · 99,055 vehicles
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
24V065000 · Power train1 Feb 2024 · 1,165 vehicles
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Hyundai told its dealers about the 2023 Hyundai Ioniq 5: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011839 | Certain IONIQ 5 (NE EV) and IONIQ 5 N (NE EV N) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the tailgate and vehicle body to eliminate the rattle and friction noise. |
| 11011838 | Certain IONIQ 5 (NE1) vehicles may exhibit lifting/separation on the spoiler molding(s) by the Center High Mount Stop Lamp (CHMSL). This bulletin provides instructions to replace the molding(s) on the spoiler. |
| 11010986 | Certain 2022-2024MY IONIQ 5 (NE EV) and 2023-2025MY IONIQ 6 (CE EV) vehicles may exhibit a condition while driving where the 12V battery voltage drops below the operational voltage and the Vehicle Control Unit (VCU) places the vehicle in fail-safe mode. The VCU software in this bulletin updates the maximum vehicle speeds for various levels of 12V battery voltage when the vehicle enters fail-safe mode. |
| 11008918 | Certain IONIQ 5 (NE EV) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the tailgate and vehicle body to eliminate the rattle and friction noise. |
| 11008013 | Certain 2022-2024MY IONIQ 5 (NE1), 2023-2024MY IONIQ 6 (CE1) and 2024-2025MY Kona Electric (SX2 EV) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. This occurs to prevent potential damage to the charging cable connection. Follow the procedure in this TSB to update the software logic for the Vehicle Charging Management System (VCMS), which initiates a self-restart that allows the vehicle charging to return to full capacity once stabilized. |
| 11006111 | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition. |
| 11006095 | This bulletin provides important special service instructions to properly repair a vehicle that has been diagnosed to require an Integrated Charge Control Unit (ICCU) replacement, such as required for DTC P1A9096 DC to DC related charging concern or for inoperative AC charging. The ICCU fuse accessible from a rear side panel of the EV Battery, should NEVER be replaced by itself prior to receiving an ICCU replacement part. The ICCU fuse should be replaced at the same time as replacing the ICCU part. o The ICCU fuse function is to protect the EV Battery from a damaged ICCU. o DTC P1B77 Power R |
| 11006049 | Certain 2022-2024MY IONIQ 5 (NE1) and 2023-2024MY IONIQ 6 (CE1) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. This occurs to prevent potential damage to the charging cable connection. Follow the procedure in this TSB to update the software logic for the Vehicle Charging Management System (VCMS), which initiates a self-restart that allows the vehicle charging to return to full capacity once stabilized. |
| 11000942 | Some 2023-2024MY IONIQ 5 (NE1) vehicles may have sealant leakage in the Tire Mobility Kit (TMK). The leakage may contaminate other parts inside or outside of the TMK bag. Follow the procedure in this bulletin to determine if the sealant is leaking and, if necessary, replace any parts that have been contaminated. If the sealant has not leaked, replace only the TMK Sealant Cap. |
| 10252359 | Certain 2022-2024 MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) may have a condition of the power down warning light (turtle symbol) with "Power is limited" displayed in the cluster, and possible DTC P0A2F. If you are servicing a vehicle with either of these conditions, follow this bulletin to inspect the EOP. |
| 10251285 | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades. |
| 10249699 | Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition. |
| 10247189 | This bulletin provides important checkpoint guidelines when performing engine oil and filter change services. |
| 10244987 | Updated Vehicle Control Unit (VCU) software relating to the brake light logic for regenerative braking on certain IONIQ 5 Electric (NE1) & IONIQ 6 (CE1) vehicles is now available to improve the vehicles system logic and performance. An Owners Manual Supplement leaflet is also to be provided to 2022MY IONIQ 5 vehicle customers to explain the change & application of the Electronic Parking Brake (EPB) system of their vehicle. |
| 10244986 | This updated Vehicle Control Unit (VCU) software package includes the following: Brake light logic update for regenerative braking. i-Pedal mode operation logic update. 12V battery saver logic update allows charging from EV Battery as low as 10% SOC when parked. The Ioniq 5 update includes these earlier items that Ioniq 6 had included from start of production: EPB (Electronic Parking Brake) auto engagement when shift into Park/auto disengagement shift out of Park when shifting to D or R while brake pedal is engaged. DTE (Distance to Empty) strategy. Snow road surface performance. |
| 10243374 | This bulletin describes the procedure to repair a tailgate that exhibits a rattle noise while driving. The repair procedure involves installation of washer pads to the side guide bumpers and adjustment of the tailgate striker. |
| 10243340 | This bulletin is issued to provide the extended battery diagnosis procedure using GDS-M. This battery diagnosis function displays the various battery-related faults such as: Internal short circuit Battery deterioration Malfunction of electronic parts Insufficient battery charge Normal battery Charging defect Battery diagnosis uses the battery sensor history saved for the last 30 days and ICU diagnostic communication to track battery state of charge (SOC) and current parasitic draw history. |
| 10241880 | This bulletin provides service information on how to inspect the charging port and if needed, replace any missing/damaged insulation cap(s) at the charging port on certain 2022-2023MY Ioniq 5 (NE1) and 2023MY (CE1) . The charging insulation caps are important to ensure proper charger connector orientation and fit to the vehicle charge port. |
| 10241807 | This updated Vehicle Control Unit (VCU) software package includes the following: Brake light logic update for regenerative braking. Enhance i-Pedal mode operation. EPB (Electronic Parking Brake) auto engagement when shift into Park/auto disengagement shift out of Park when shifting to D or R while brake pedal is engaged. DTE (Distance to Empty) strategy. Snow road surface performance. Air conditioning performance during AC slow charging. Enhance charging sequence. An Owners Manual Supplement leaflet is to be provided to 2022MY vehicle customers to explain the change to the Elect |
| 10241804 | Certain IONIQ 5 (NE1) vehicles may experience an inoperative heater or air conditioning with one or more HVAC system related DTCs B169588, B160C88, and/or B183088. To correct this condition, follow the inspection diagnostics and repair procedure outlined in this bulletin. |
| 10240086 | Certain 2022-2023MY IONIQ 5 (NE1) and 2023MY IONIQ 6 (CE1) vehicles may exhibit a condition where low 12V auxiliary battery charging occurs due to an ICCU (Intelligent Charging Control Unit) fault which may set the following DTC P1A9096 DC/DC Converter Input Voltage Sensor Fault. When a fault occurs, the vehicle may enter a reduced power mode while various warning lights, an audible chime will sound, and large messaging in the vehicles instrument cluster will appear, instructing the driver to stop the vehicle. The vehicle will be inspected for a DTC P1A9096 and may require either an ICCU soft |
| 10240085 | Certain 22-23MY Ioniq 5 (NE1) & 23MY Ioniq 6 (CE1) vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Intelligent Charging Control Unit) fault and may set the following DTC P1A9096 DC/DC Converter Input Voltage Sensor Fault. When a fault occurs, the vehicle may enter a reduced power mode while various warning lights, an audible chime will sound, and large messaging in the vehicles instrument cluster will appear and instruct the driver to stop the vehicle. The Service Procedure flow to be followed is outlined by the flowchart on Page-3. The ICCU sys |
| 10240083 | Certain 2023MY Ioniq 5 (NE1) and 2023MY Ioniq 6 (CE1) vehicles may exhibit a poorly closing power tailgate due to improper latching when closing which may cause the liftgate warning chime to come on. This bulletin provides the service procedure to update the Power Tailgate Module (PTGM) software to improve the condition stated above. |
| 10238394 | This bulletin applies the following continuous improvements from a Vehicle Control Unit (VCU) Software Update. An Owners Manual Supplement leaflet is to be provided to 2022MY vehicle customers to explain the change it makes to the Electronic Parking Brake (EPB) system. (NOTE: 2023MY vehicle Owners Manual already contains the EPB supplement content). Enhance i-Pedal mode operation. EPB (Electronic Parking Brake) auto engagement when shift into Park/auto disengagement shift out of Park when shifting to D or R while brake pedal is engaged. DTE (Distance to Empty) strategy. Snow road surfa |
| 10238345 | This bulletin provides information to inspect the front seat air ducts for damage and replace them if needed. Certain 2023MY Ioniq 5 (NE1) vehicles may exhibit reduced performance of the ventilated front seats due to damaged air ducts. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
PE23011 · Electrical system:12v/24v/48v batteryopened 8 Jun 2023 · closed 17 Apr 2024
Loss of Motive Power
NHTSA Office of Defects Investigation