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CarsLore / Infiniti / Q50 / 2016

2016 Infiniti Q50

39 owner complaints — #5 of 10 Q50 model years. 4 recalls, 25 service bulletins.

39complaints · 1 crashes, 0 fires
4recalls
25manufacturer bulletins
33,500 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2016 Infiniti Q50, by the system named in each complaint. One complaint can name several.

  • Engine10
  • Electrical system8
  • Steering6
  • Air bags5
  • Power train4
  • Fuel/propulsion system3
  • Vehicle speed control3
  • Seat belts3
  • Lane departure2
  • Unknown or other2

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported

Compared with other years

’14’16’18’20’22’2439’14’16’17’20’2339

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 27 2016 Q50 vehicles were involved in crashes on US public roads in which someone died; 19 people died inside them, and 4 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2016 Infiniti Q50 failed the safety check 1.78% of the time — 10% less often than the average 2016 passenger car (1.97%). Median odometer at inspection: 71,000 miles.

4,276first inspections
1.78%failed on safety
71,000 mimedian odometer
0.0%0.7%1.4%’14’16’18’20’22’241.8%0.0%0.7%1.4%’14’16’17’20’23’241.8%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Registered new in Europe in 2016

2,703 new Infiniti Q50 cars were registered in the EU, Norway and Iceland in 2016; the largest markets were France (908), the United Kingdom (699), Germany (346).

Average mass
1,728 kg
Average power
150 kW
Fuel type recorded
Diesel 78% · Petrol 22%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

In the Netherlands

32 first registered in 2016 are on Dutch roads; 38% arrived later as imports. Median list price when new: €52,450.

71.9%had an APK defect recorded since June 2022
95.0%logical odometer history
3.1%with a recall still open

Most common APK defects

Colours

Black 44%Grey 25%White 22%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

580 cars built in 2016 were licensed for the road at the end of 2025, and 28 more were declared off the road (SORN).

580licensed, end of 2025
95%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 655 of these cars first registered in 2016 took their annual MOT test. 81% passed first time; among all cars first registered in 2016 the figure was 79%.

81%passed first time
79%all cars from 2016
68,100 miaverage mileage at the test (all cars 58,800 mi)
Failed onThese carsAll cars from 2016
Brakes6.6%4.3%
Tyres6.6%6.2%
Suspension4.6%4.9%
Lamps, reflectors and electrical equipment3.1%6.1%
Noise, emissions and leaks2.0%1.7%
Visibility1.5%3.5%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In New Zealand

6 2016 cars are on the New Zealand register; 100% arrived as used imports, 0% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 2 variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2016 Infiniti Q50 4 DR AWD——★★★★★★★★★★9.7 %
2016 Infiniti Q50 4 DR RWD——★★★★★★★★★★9.7 %
Electronic stability control
Standard
Forward collision warning
Optional
Lane departure warning
Optional
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 4 variants: combined 9.1–10.6 L/100 km (about 22–26 mpg US), CO₂ 214–249 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Q50 · Mid-size · Premium gasoline2.0 L, 4 cyl.AS710.27.79.1214
Q50 AWD · Mid-size · Premium gasoline2.0 L, 4 cyl.AS710.68.49.6226
Q50 · Mid-size · Premium gasoline3.0 L, 6 cyl.AS712.18.110.3242
Q50 AWD · Mid-size · Premium gasoline3.0 L, 6 cyl.AS712.38.510.6249

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

3 Transport Canada recalls for the 2016 Infiniti Q50.

2017375
27 Jul 2017
Fuel System
On certain vehicles, and incorrect fuel pressure map was used in the Fuel Pump Control Module (FPCM) software as a result, the pressure regulator may fail to op…
2016296
10 Jun 2016
Steering
On certain vehicles, a combination of low battery voltage at engine start up (~7 volts) and the vehicle being parked with the wheels turned could cause an error…
2016179
25 Apr 2016
Seats And Restraints
On certain vehicles, a defect in the occupant classification system could allow an adult sitting in the front passenger seat to be classified as a child or an “…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

24V470000 · Power train21 Jun 2024 · 7,222 vehicles

Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

17V476000 · Electrical system27 Jul 2017 · 14,192 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.

16V430000 · Steering13 Jun 2016 · 28,182 vehicles

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

16V244000 · Air bags26 Apr 2016 · 3,296,947 vehicles

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Infiniti told its dealers about the 2016 Infiniti Q50: known faults, fixes and updates.

BulletinSummary
11009064DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001187AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10251530SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.
10249897SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.
10249891TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10246431TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10246428MIL ON WITH DTC(S) STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10242043SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10242042SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10242041TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10239069ISS Reprogram Voluntary Emission Recall Campaign REVISED June 14, 2023 Please discard earlier versions of this bulletin. The announcement from June 10, 2023 has been revised to include the following: INFINITI has expanded the investigation of a potential issue with the repair remedy to include model years 2018-2019 Q50 and Q60 vehicles. Repairs on all vehicles are temporarily suspended while INFINITI investigates the remedy. As a result, all vehicles affected by this campaign will be temporarily deactivated in Service Comm and National Service History. An update will be provided
10239068ISS Reprogram Voluntary Emission Recall Campaign REVISED June 10, 2023 Please discard earlier versions of this bulletin. The announcement from May 5, 2023 has been revised to include the following: INFINITI is investigating a potential issue with the repair remedy for model years 2016-2017 Q50 and Q60 vehicles. As a result, these affected vehicles will be temporarily deactivated in Service Comm and National Service History. Repairs on these vehicles are temporarily suspended while INFINITI investigates the remedy. An update will be provided at a later date If there are claim proc
10237598Daimler ISS Reprogram Voluntary Emission Recall Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emissions Recall Campaign on certain MY2016-2019 INFINITI Q50 and MY2017-2019 INFINITI Q60 vehicles to reprogram the Engine Control Module (ECM). The ECM reprogram is intended to improve the Idle Stop/Start functionality after 250,000 starter operations. Affected vehicles are subject to stop sale. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Open Campaign
10237560VOLUNTARY EMISSIONS RECALL CAMPAIGN 2016-2019 Q50/Q60; ENGINE CONTROL MODULE INTRODUCTION Infiniti is conducting this voluntary emissions recall campaign on certain specific model year 2016-2019 Q50 and 2017-2019 Q60 vehicles. The Engine Control Module (ECM) will be inspected, and if necessary, reprogrammed and configured. This service will be performed at no charge to the client for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number R22D1 to this campaign. This number must appear on all communication and documentation of any nature dealing with this c
10235695SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10235461REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10235451HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10233823SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the clie
10233657DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NHTSA manufacturer communications (public domain)