Problems owners report
Complaints filed with NHTSA about the 2020 Keystone Alpine, by the system named in each complaint. One complaint can name several.
- Structure2
- Equipment1
- Tires1
- Electrical system1
- Exterior lighting1
- Unknown or other1
- Service brakes1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls
20V351000 · Visibility12 Jun 2020 · 428 vehicles
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Keystone told its dealers about the 2020 Keystone Alpine: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10248985 | Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed. |
| 10245576 | It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed. |
| 10209261 | It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed. |
| 10187956 | Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must |
| 10187442 | This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Inspection information is not presented as a repair guaranteed to be covered by warranty. Keys |
| 10187441 | This is the revised repair instructions for KSB-180328. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be |
| 10174991 | This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels. |
| 10172607 | This is the repair instructions, dealer letter, and owner letter for advisory 20-375. It has been determined certain Kinro frameless windows were manufactured with a poor adhesive bond between the glass and aluminum frame, and attachments on crank out and egress windows. The remedy is to perform a pull test on the frameless windows at the vent and replace the vent portion if the glue bond fails during the pull test. |
| 10170648 | This is the retail letter for advisory 20-367. It has been determined the vehicles in this population have IW60RL water heaters with a recirculation tank that can break if not winterized and exposed to freezing temperatures. |
| 10170647 | This is the dealer letter for advisory 20-367. It has been determined the vehicles in this population have IW60RL water heaters with a recirculation tank that can break if not winterized and exposed to freezing temperatures. |
| 10170646 | This is the repair instructions for advisory 20-367. It has been determined the vehicles in this population have IW60RL water heaters with a recirculation tank that can break if not winterized and exposed to freezing temperatures. |
NHTSA manufacturer communications (public domain)