The defect
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Crossroads Redwood | 2020 |
| Dutchmen Voltage | 2020 |
| Keystone Alpine | 2020 |
| Keystone Avalanche | 2020 |
| Keystone Fuzion | 2020 |
| Keystone Laredo | 2020 |
| Keystone Montana | 2020 |
| Keystone Raptor | 2020 |
Components: VISIBILITY:GLASS, SIDE/REAR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Crossroads Redwood | 2020 | 0 | 2 |
| Dutchmen Voltage | 2020 | 0 | 3 |
| Keystone Alpine | 2020 | 5 | 1 |
| Keystone Avalanche | 2020 | 0 | 1 |
| Keystone Fuzion | 2020 | 2 | 5 |
| Keystone Laredo | 2020 | 0 | 1 |
| Keystone Montana | 2020 | 3 | 1 |
| Keystone Raptor | 2020 | 0 | 2 |
Other visibility recalls in 2020
17 of the 782 recall campaigns reported to NHTSA in 2020 concerned the visibility; Keystone RV Company filed 167 campaigns in all.
| 20V768000 10 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V622000 8 Oct 2020 | Chrysler (FCA US LLC) |
| 20V614000 6 Oct 2020 | Ferrari North America, Inc. |
| 20V611000 5 Oct 2020 | Yamaha Motor Corporation, USA |
| 20V570000 22 Sept 2020 | Nissan North America, Inc. |
| 20V433000 28 Jul 2020 | Tiffin Motorhomes, Inc. |
| 20V371000 24 Jun 2020 | Forest River, Inc. |
| 20V349000 12 Jun 2020 | Airstream, Inc. |
NHTSA recalls (public domain) · all recalls of 2020