Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 | 0 | 1 |
| 2025 | 13 | 3 |
| 2024 | 2 | 0 |
| 2023 Sorento Phev | 8 | 2 |
| 2022 Sorento Phev | 22 | 5 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Power train14
- Electrical system13
- Engine11
- Unknown or other9
- Fuel/propulsion system5
- Forward collision avoidance5
- Service brakes4
- Vehicle speed control2
NHTSA ODI complaints, all model years
New registrations in Europe
192 new Kia Sorento Phev cars registered in the EU, Norway and Iceland between 2021 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Austria (71).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 71 | 38 (WLTP) |
| 2021 | 121 | 38 (WLTP) |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the Sorento Phev in 2 alerts. European versions can differ from the North American car.
Due to a software error, the turn indicators (blinkers) may malfunction. Other road users will be unable to see if the vehicle is about to turn, creating a risk of an accident. The product does not comply with the Regulation on the approval and market surveill…
The fuel tank may have been improperly moulded, which can result in fuel leaks, increasing the risk of a fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, compone…
Safety Gate (European Commission) · CC0
Recalls
8 campaigns cover the Sorento Phev.
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Kia America, Inc. (Kia) is recalling certain 2022 Sorento Plug-In Hybrid (PHEV) vehicles. The fuel tank may have been improperly molded, which can result in a fuel leak.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
NHTSA recalls