Complaints by model year
Each bar is one model year. Highlighted: 2014. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2025.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2025 Soul | 12 | 0 |
| 2024 Soul | 30 | 0 |
| 2023 Soul | 54 | 4 |
| 2022 Soul | 94 | 1 |
| 2021 Soul | 238 | 2 |
| 2020 Soul | 387 | 1 |
| 2019 Soul | 137 | 1 |
| 2018 Soul | 219 | 1 |
| 2017 Soul | 272 | 1 |
| 2016 SoulMost complaints | 816 | 2 |
| 2015 SoulMost complaints | 902 | 4 |
| 2014 SoulMost complaints | 902 | 5 |
| 2013 Soul | 667 | 3 |
| 2012 Soul | 514 | 3 |
| 2011 Soul | 194 | 3 |
| 2010 Soul | 135 | 3 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Engine3,149
- Unknown or other648
- Steering520
- Electrical system520
- Power train433
- Engine and engine cooling407
- Fuel/propulsion system347
- Exterior lighting252
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 849 Soul vehicles were involved in crashes on US public roads in which someone died, and 546 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2023 | 20 | 19 |
| 2022 | 15 | 10 |
| 2021 | 36 | 23 |
| 2020 | 91 | 53 |
| 2019 | 60 | 40 |
| 2018 | 62 | 38 |
| 2017 | 54 | 33 |
| 2016 | 117 | 78 |
| 2015 | 94 | 58 |
| 2014 | 79 | 45 |
| 2013 | 86 | 55 |
| 2012 | 41 | 33 |
| 2011 | 52 | 35 |
| 2010 | 42 | 26 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 15 model-year variants; 6 of 15 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2025 | 2025 Kia Soul SUV FWD | ★★★★☆ | 14.7 % |
| 2024 | 2024 Kia Soul SUV FWD | ★★★★☆ | 14.7 % |
| 2023 | 2023 Kia Soul SUV FWD | ★★★★☆ | 14.7 % |
| 2022 | 2022 Kia Soul SUV FWD | ★★★★☆ | 14.7 % |
| 2021 | 2021 Kia Soul SUV FWD | ★★★★☆ | 14.7 % |
| 2020 | 2020 Kia Soul SUV FWD | ★★★★☆ | 14.7 % |
| 2019 | 2019 Kia Soul SUV FWD | ★★★★★ | 14.7 % |
| 2018 | 2018 Kia Soul SUV FWD | ★★★★★ | 14.7 % |
| 2017 | 2017 Kia Soul SUV FWD | ★★★★★ | 14.7 % |
| 2016 | 2016 Kia Soul SUV FWD | ★★★★★ | 14.7 % |
| 2015 | 2015 Kia Soul SUV FWD | ★★★★★ | 14.7 % |
| 2014 | 2014 Kia Soul SUV FWD | ★★★★★ | 14.7 % |
| 2013 | 2013 Kia Soul SUV FWD | ★★★★☆ | 15.1 % |
| 2012 | 2012 Kia Soul SUV FWD | ★★★★☆ | 15.1 % |
| 2011 | 2011 Kia Soul SUV FWD | ★★★★☆ | 15.1 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 16 model years, best variant per year. Combined consumption ranges from 7.8–8.8 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2025 | Soul · Station wagon: Small · Regular gasoline | 8.5 | 7.0 | 7.9 |
| 2024 | Soul · Station wagon: Small · Regular gasoline | 8.5 | 7.0 | 7.8 |
| 2023 | Soul · Station wagon: Small · Regular gasoline | 8.5 | 7.0 | 7.9 |
| 2022 | Soul · Station wagon: Small · Regular gasoline | 8.5 | 7.0 | 7.9 |
| 2021 | Soul · Station wagon: Small · Regular gasoline | 8.5 | 7.0 | 7.9 |
| 2020 | Soul · Station wagon: Small · Regular gasoline | 8.6 | 7.1 | 7.9 |
| 2019 | Soul · Station wagon: Small · Regular gasoline | 9.0 | 7.6 | 8.4 |
| 2018 | Soul · Station wagon: Small · Regular gasoline | 9.1 | 7.7 | 8.5 |
| 2017 | Soul Turbo · Station wagon: Small · Regular gasoline | 9.1 | 7.7 | 8.5 |
| 2016 | Soul · Station wagon: Small · Regular gasoline | 9.8 | 7.5 | 8.8 |
| 2015 | Soul ECO Dynamics · Station wagon: Small · Regular gasoline | 9.7 | 7.7 | 8.8 |
| 2014 | Soul ECO Dynamics · Station wagon: Small · Regular gasoline | 9.7 | 7.8 | 8.8 |
| 2013 | Soul · Station wagon: Small · Regular gasoline | 9.4 | 7.8 | 8.6 |
| 2012 | Soul Eco · Station wagon: Small · Regular gasoline | 8.9 | 7.6 | 8.4 |
| 2011 | Soul · Station wagon: Small · Regular gasoline | 8.9 | 7.5 | 8.3 |
| 2010 | Soul · Station wagon: Small · Regular gasoline | 8.9 | 7.5 | 8.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
In New Zealand
954 Soul cars are on the New Zealand register; 4% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2021 | 1 | 0 | 1 |
| 2020 | 3 | 0 | 3 |
| 2018 | 121 | 118 | 2 |
| 2017 | 169 | 167 | 1 |
| 2016 | 183 | 175 | 6 |
| 2015 | 139 | 127 | 11 |
| 2014 | 133 | 131 | 2 |
| 2013 | 8 | 6 | 1 |
| 2012 | 32 | 28 | 3 |
| 2011 | 23 | 22 | 0 |
| 2010 | 58 | 55 | 3 |
| 2009 | 84 | 80 | 3 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
4,650 Soul cars are on Dutch roads; 20% arrived later as imports, and 244 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2024 | 99 | €43,425 |
| 2023 | 95 | €43,425 |
| 2022 | 204 | €39,920 |
| 2021 | 402 | €40,160 |
| 2020 | 690 | €44,040 |
| 2019 | 225 | €44,040 |
| 2018 | 77 | €35,395 |
| 2017 | 96 | €34,190 |
| 2016 | 106 | €34,189 |
| 2015 | 104 | €32,996 |
| 2014 | 73 | €26,070 |
| 2013 | 35 | €23,002 |
| 2012 | 161 | €21,195 |
| 2011 | 417 | €18,495 |
| 2010 | 768 | €18,395 |
| 2009 | 1,098 | €18,919 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
1,161 Soul cars were in use in Finland on 30 Jun 2026: 59% petrol, 14% diesel, 27% electric. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2025 | 8 | — |
| 2024 | 18 | — |
| 2023 | 18 | — |
| 2022 | 30 | 57,000 km |
| 2021 | 43 | 61,000 km |
| 2020 | 71 | 79,000 km |
| 2019 | 66 | 102,000 km |
| 2018 | 86 | 84,000 km |
| 2017 | 105 | 106,000 km |
| 2016 | 140 | 130,000 km |
| 2015 | 122 | 150,000 km |
| 2014 | 97 | 168,000 km |
| 2013 | 41 | 168,000 km |
| 2012 | 101 | 172,000 km |
| 2011 | 87 | 191,000 km |
| 2010 | 106 | 204,000 km |
| 2009 | 22 | 236,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
Road collisions in Great Britain
From 2021 to 2025, 323 Soul cars were involved in road collisions in Great Britain that injured someone and were reported to the police. 2 of those collisions were fatal and 69 caused serious injuries. As with any count, models with more cars on British roads appear more often.
| Year | Cars in injury collisions | Fatal | Serious |
|---|---|---|---|
| 2025 | 65 | 0 | 14 |
| 2024 | 62 | 1 | 14 |
| 2023 | 58 | 1 | 13 |
| 2022 | 80 | 0 | 14 |
| 2021 | 58 | 0 | 14 |
Department for Transport, STATS19 road safety data 2021–2025 · Open Government Licence v3.0 · how we count
In the United Kingdom
24,286 Soul cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 1 | — |
| 2024 | 245 | 2 |
| 2023 | 353 | 2 |
| 2022 | 816 | 3 |
| 2021 | 1,097 | 5 |
| 2020 | 849 | 4 |
| 2019 | 332 | 2 |
| 2018 | 1,923 | 22 |
| 2017 | 1,635 | 25 |
| 2016 | 2,043 | 23 |
| 2015 | 2,467 | 37 |
| 2014 | 2,535 | 47 |
| 2013 | 1,218 | 37 |
| 2012 | 1,480 | 63 |
| 2011 | 2,979 | 178 |
| 2010 | 2,546 | 169 |
| 2009 | 1,766 | 158 |
| 2003 | 1 | — |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
MOT test results in Great Britain
24,035 Soul cars took their annual MOT test in 2023; 71% passed first time, against 71% for all cars of the same ages. Older cars fail more often, so compare a year with the same year of other cars.
| First registered | Tests | Passed first time |
|---|---|---|
| 2020 | 869 | 93% |
| 2019 | 346 | 87% |
| 2018 | 1,977 | 86% |
| 2017 | 1,708 | 84% |
| 2016 | 2,152 | 84% |
| 2015 | 2,626 | 82% |
| 2014 | 2,666 | 77% |
| 2013 | 1,307 | 64% |
| 2012 | 1,642 | 62% |
| 2011 | 3,449 | 59% |
| 2010 | 3,021 | 58% |
| 2009 | 2,272 | 55% |
Why they fail
Share of all first tests that ended in a fail because of each part of the car (one test can fail on several).
| Area | Soul | All cars, same ages |
|---|---|---|
| Lamps, reflectors and electrical equipment | 9.2% | 11.3% |
| Brakes | 8.5% | 6.5% |
| Steering | 8.0% | 1.8% |
| Suspension | 6.4% | 9.4% |
| Tyres | 6.0% | 6.6% |
| Visibility | 5.2% | 4.7% |
| Body, chassis, structure | 1.4% | 3.0% |
| Noise, emissions and leaks | 1.2% | 2.8% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests of cars only; a fix made at the test station within the hour still counts as a fail
New registrations in Europe
113,000 new Kia Soul cars registered in the EU, Norway and Iceland between 2010 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Germany (1,219), Norway (870), France (481).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 3,656 | 0 (WLTP) |
| 2021 | 6,719 | 0 (WLTP) |
| 2020 | 7,730 | 0 (WLTP) |
| 2019 | 4,642 | 0 (WLTP) |
| 2018 | 9,589 | 0 (WLTP) |
| 2017 | 11,078 | 0 (WLTP) |
| 2016 | 11,877 | — |
| 2015 | 14,768 | — |
| 2014 | 9,140 | — |
| 2013 | 3,039 | — |
| 2012 | 5,331 | — |
| 2011 | 10,835 | — |
| 2010 | 14,596 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the Soul in 11 alerts. European versions can differ from the North American car.
Due to a brake fluid leak, an electrical short circuit can occur during vehicle operation. This can cause an electrical overload in the ABS module, leading the Hydraulic Electronic Control Unit (HECU), to remain live even when the vehicle is switched off. If m…
A manufacturing fault can lead to the accidental deployment of the side-curtain airbag, creating a risk of injury to the occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, an…
The battery management system (BMS) might not detect an abnormal voltage in the battery cells before an electrical short circuit occurs. This could lead to an increased risk of fire. The product does not comply with the Regulation on the approval and market su…
In the event of a collision the two frontal impact sensors may separate. This can affect the deployment of the airbag, increasing the risk of injury. The product does not comply with the requirements laid down in the Regulation on the approval and market surve…
Frontal collision sensors (left and right) could disengage in the event of a collision. This can affect the deployment of the airbags, increasing the risk of injuries in the event of an accident. The product does not comply with the Regulation on the approval …
Defective software may impair the functioning of the brake booster.
The software governing the Electronic Parking Brake (EPB) may be defective.As a result in may fail to prevent potential instances, in which an owner may forget to apply the EPB themselves and the car could roll.
The connection between the steering rod and the steering box may come loose. As a consequence it may be impossible to steer the vehicle.
A fault with the steering gear box could lead to the driver not being able to steer the vehicle properly.
The connection between the steering column and the steering mechanism may become loose, causing a loss of steering.
A fault in the brake light switch may result in the brake light not coming on when the brake pedal is pressed or in the brake light remaining on. Moreover, in vehicles with automatic transmission it may not be possible to move the lever out of the ‘P’ position…
Safety Gate (European Commission) · CC0
Recalls
15 campaigns cover the Soul; the latest 12 are below.
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
NHTSA recalls