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Check a VIN

2013 Mack Pinnacle (cxu)

2 owner complaints. 13 recalls, 25 service bulletins.

2complaints · 0 crashes, 0 fires
13recalls
25manufacturer bulletins
133,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2013 Mack Pinnacle (cxu), by the system named in each complaint. One complaint can name several.

  • Fuel/propulsion system1
  • Power train1
  • Vehicle speed control1
  • Engine1
  • Electrical system1

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported

Recalls

16V929000 · Suspension23 Dec 2016 · 200 vehicles

Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

16V456000 · Suspension22 Jun 2016 · 64 vehicles

Mack Trucks, Inc. (Mack) is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.

16V099000 · Power train19 Feb 2016 · 33,981 vehicles

Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.

15V644000 · Trailer hitches13 Oct 2015 · 448 vehicles

Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.

15V521000 · Service brakes, air17 Aug 2015 · 79 vehicles

Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 Pinnacle (CXU) trucks manufactured from October 3, 2012, through February 18, 2014 and equipped with Meritor air disc brakes. In the affected vehicles, the brake chambers may have been incorrectly mounted resulting in internal contamination of the air brake calipers.

15V139000 · Trailer hitches11 Mar 2015 · 262 vehicles

Mack Trucks, Inc (Mack) is recalling certain model year 2012-2015 CXU trucks manufactured February 4, 2011, to December 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the trailer to unintentionally disconnect from the tractor after the parking brake has been released.

14V545000 · Forward collision avoidance9 Sept 2014 · 538 vehicles

Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.

14V205000 · Exterior lighting18 Apr 2014 · 1,342 vehicles

Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

14V208000 · Exterior lighting18 Apr 2014 · 44,047 vehicles

Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

14V078000 · Electrical system21 Feb 2014 · 70,208 vehicles

Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.

13V492000 · Power train17 Oct 2013 · 1,155 vehicles

Mack Trucks is recalling certain model year 2013-2014 CHU, CXU, GU, LEU, and MRU vehicles manufactured with pro-torque axle spindle nuts from August 28, 2012, through August 16, 2013. The pro-torque nut may not have been installed correctly, which may result in a loosening of the nut.

13V195000 · Service brakes13 May 2013 · 5,203 vehicles

Mack Trucks, Inc. is recalling certain model year 2013-2014 CHU, CXU, GU, MRU, and LEU trucks manufactured July 16, 2012, through march 18, 2013 and equipped with drum brakes. The clevis pin for the brake slack adjuster may be missing a cotter pin. If the cotter pin is not installed, the clevis pin may loosen and fall out causing a loss of brake function on the affected wheel.

13V153000 · Parking brake22 Apr 2013 · 331 vehicles

Mack Trucks, Inc. is recalling certain model year 2011-2013 CXU trucks manufactured November 23, 2010, through March 19, 2012. These vehicles are equipped with an MGM Type 24 J-series piston parking brake chamber. In the affected axles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Mack told its dealers about the 2013 Mack Pinnacle (cxu): known faults, fixes and updates.

BulletinSummary
10251333CBR -Telematics Gateway (TGW) Connect Ability Issues
10251331CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
10251329CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
10249553CBR: TGW Will Not Connect After SIM Card Replacement
10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
10244819CBR: Telematics Gateway ( TGW, MID 142 ) Losing Communication With The Instrument Cluster ( IC ) - Counts Of Fault Code (FC) MID 140 PSID 239 FMI 12 Data Link, MID 142 Faulty Device or Component Logging, Possibly Following Engine Start.
10243453TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
10241946TSB: Barksdale Leveling Valve, Leak Test
10241945TSB: Air Restriction Indicator
10237342CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
10235490TSB: Vibration Diagnostics
10235489TSB: Stock Vehicle Storage and Maintenance
10235486TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
10235362CBR: Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
10233505Mack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB) Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017
10232609Mack Chassis - No Gauge Cluster Backlight
10232608Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
10225625Mack Chassis - Fault Code List / Engine Control Module (ECM), Aftertreatment Control Module (ACM), Electrical System Version 4 Diagnostic Trouble Codes (DTC) Model Year 2013 - 2017
10222608TSB-Charge Air Cooler t-clamp install.
102190822009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
102190812009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
102190792009 Document reformatted to be published as a TSB in Impact. Air-Operated Clutch Assist Adjustment and Troubleshooting
10215315Programming Failure - Chassis With Cummins Engine And An Allison Transmission
10215314NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
10215312(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

NHTSA manufacturer communications (public domain)

NHTSA investigations

PE20005 · Power train:manual transmissionopened 28 Apr 2020 · closed 4 Apr 2022

mDrive Transmission Failure to Disengage

NHTSA Office of Defects Investigation