The defect
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
The risk
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
The remedy
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mack CHU | 2014, 2015 |
| Mack Pinnacle (cxu) | 2013, 2014, 2015 |
Components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mack CHU | 2014 | 0 | 5 |
| Mack CHU | 2015 | 0 | 4 |
| Mack Pinnacle (cxu) | 2013 | 2 | 13 |
| Mack Pinnacle (cxu) | 2014 | 0 | 18 |
| Mack Pinnacle (cxu) | 2015 | 0 | 15 |
Other forward collision avoidance recalls in 2014
3 of the 770 recall campaigns reported to NHTSA in 2014 concerned the forward collision avoidance; Mack Trucks, Inc. filed 118 campaigns in all.
| 14V356000 20 Jun 2014 | Volvo Trucks North America |
| 14V293000 4 Jun 2014 | Chrysler Group LLC |
NHTSA recalls (public domain) · all recalls of 2014