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CarsLore / Mazda / MAZDA5 / 2012

2012 Mazda MAZDA5

37 owner complaints — #6 of 11 MAZDA5 model years. 1 recall, 25 service bulletins.

37complaints · 4 crashes, 0 fires
1recalls
25manufacturer bulletins
43,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2012 Mazda MAZDA5, by the system named in each complaint. One complaint can name several.

  • Fuel/propulsion system8
  • Structure7
  • Tires7
  • Steering4
  • Service brakes, hydraulic4
  • Air bags4
  • Service brakes3
  • Power train3
  • Visibility2
  • Seats2

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 7 injuries and 0 deaths reported

Compared with other years

’06’08’10’12’14’16’1837’06’09’12’15’1837

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 16 2012 MAZDA5 vehicles were involved in crashes on US public roads in which someone died; 16 people died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

Registered new in Europe in 2012

11,015 new Mazda MAZDA5 cars were registered in the EU, Norway and Iceland in 2012; the largest markets were Germany (6,019), Austria (1,441), the United Kingdom (890).

Average mass
1,548 kg
Average power
93 kW
Fuel type recorded
Petrol 59% · Diesel 41%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

Engines

The most common engines in 2012 Mazda MAZDA5 cars on Dutch roads are the 2.0 petrol (110 kW, 148 hp), 1.8 petrol (85 kW, 114 hp) and 2.0 petrol (106 kW, 142 hp).

EnginePowerCarsShare
2.0 petrol110 kW 148 hp28663%
1.8 petrol85 kW 114 hp12127%
2.0 petrol106 kW 142 hp4610%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

467 first registered in 2012 are on Dutch roads; 51% arrived later as imports. Median list price when new: €28,232.

82.4%had an APK defect recorded since June 2022
96.6%logical odometer history
1.3%with a recall still open

Most common APK defects

Colours

Grey 48%Black 30%Blue 11%White 9%Red 2%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

658 cars built in 2012 were licensed for the road at the end of 2025, and 36 more were declared off the road (SORN).

658licensed, end of 2025
95%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 838 of these cars first registered in 2012 took their annual MOT test. 61% passed first time; among all cars first registered in 2012 the figure was 66%.

61%passed first time
66%all cars from 2012
93,300 miaverage mileage at the test (all cars 87,300 mi)

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In Finland

46 of these cars first registered in 2012 were in use in Finland on 30 Jun 2026, with an average of 239,000 km on the odometer at their last inspection.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

In New Zealand

5 2012 cars are on the New Zealand register; 100% arrived as used imports, 0% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2012 Mazda Mazda5 SW FWD————0.0 %
Electronic stability control
Standard
Forward collision warning
No
Lane departure warning
No
Best overall rating
—

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 2 variants: combined 9.6–9.7 L/100 km (about 24–25 mpg US), CO₂ 221–223 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Mazda5 · Minivan · Regular gasoline2.5 L, 4 cyl.AS510.98.09.6221
Mazda5 · Minivan · Regular gasoline2.5 L, 4 cyl.M611.18.19.7223

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

1 Transport Canada recall for the 2012 Mazda MAZDA5.

2016431
6 Sept 2016
Structure
On certain vehicles, the anti-corrosion treatment of the outer tube of the rear lift gate stay may be insufficient. Over time, the outer tube of the rear lift g…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

16V644000 · Structure6 Sept 2016 · 580,455 vehicles

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Mazda told its dealers about the 2012 Mazda MAZDA5: known faults, fixes and updates.

BulletinSummary
11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mi
11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
10232299Speedometer replacement procedure
10226924If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discha
10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
10213430Excessive condensation or water within the headlamp assembly caustion
10213429Paint damage Mazda pocket paint guide
10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
10213425Speedometer replacement procedure
10213423Siriusxm satellite radio registration transfer after unit replacement
10213422PROPER USAGE OF DRIVER'S FLOOR MAT.
10213421Condensation/Fog in front and rear combination lights
10213417Passenger fAirbag deactivation (PAD) indicator light illumination
10213399Brake noise, judder and dragging diagnosis and servicing

NHTSA manufacturer communications (public domain)