Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2026.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2012 C-Class | 1 | 0 |
| 2008 C-Class | 13 | 1 |
| 2006 C-Class | 9 | 2 |
| 2005 C-Class | 5 | 2 |
| 2004 C-Class | 15 | 1 |
| 2003 C-Class | 9 | 0 |
| 2002 C-Class | 31 | 0 |
| 2001 C-Class | 14 | 0 |
| 2000 C-Class | 8 | 0 |
| 1999 C-Class | 7 | 1 |
| 1998 C-Class | 6 | 1 |
| 1997 C-Class | 3 | 0 |
| 1996 C-Class | 6 | 1 |
| 1995 C-Class | 49 | 0 |
| 1994 C-Class | 15 | 0 |
| 1991 | 1 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system94
- Engine and engine cooling26
- Power train15
- Tires12
- Suspension11
- Exterior lighting11
- Air bags11
- Seats10
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 617 C-Class vehicles were involved in crashes on US public roads in which someone died, and 318 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2023 | 5 | 2 |
| 2022 | 5 | 5 |
| 2021 | 17 | 11 |
| 2020 | 17 | 6 |
| 2019 | 17 | 6 |
| 2018 | 34 | 10 |
| 2017 | 30 | 16 |
| 2016 | 48 | 20 |
| 2015 | 48 | 24 |
| 2014 | 33 | 21 |
| 2013 | 55 | 27 |
| 2012 | 28 | 16 |
| 2011 | 25 | 8 |
| 2010 | 41 | 18 |
| 2009 | 39 | 19 |
| 2008 | 28 | 10 |
| 2007 | 22 | 9 |
| 2006 | 19 | 13 |
| 2005 | 18 | 12 |
| 2004 | 13 | 10 |
| 2003 | 14 | 11 |
| 2002 | 15 | 7 |
| 2001 | 9 | 7 |
| 2000 | 4 | 3 |
| 1999 | 12 | 7 |
| 1998 | 6 | 8 |
| 1997 | 5 | 5 |
| 1996 | 8 | 7 |
| 1995 | 2 | 0 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 15 model-year variants; 6 of 8 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2026 | 2026 MERCEDES-BENZ C-CLASS 4 DR N/A AWD | — | 0.0 % |
| 2024 | 2024 Mercedes-Benz C-Class 4 DR AWD | — | 0.0 % |
| 2023 | 2023 Mercedes-Benz C-Class 4 DR AWD | — | 0.0 % |
| 2022 | 2022 Mercedes-Benz C-Class 4 DR 4WD | — | 0.0 % |
| 2021 | 2021 Mercedes-Benz C-Class 4 DR 4WD | ★★★★★ | 11.1 % |
| 2020 | 2020 Mercedes-Benz C-Class 2 DR 4WD | — | 0.0 % |
| 2019 | 2019 Mercedes-Benz C-Class 2 DR 4WD | — | 0.0 % |
| 2018 | 2018 Mercedes-Benz C-Class 4 DR 4WD | ★★★★★ | 11.0 % |
| 2017 | 2017 Mercedes-Benz C-Class 4 DR 4WD | ★★★★★ | 11.0 % |
| 2016 | 2016 Mercedes-Benz C-Class 4 DR 4WD | ★★★★★ | 11.0 % |
| 2015 | 2015 Mercedes-Benz C-Class 4 DR 4WD | ★★★★☆ | 11.0 % |
| 2014 | 2014 Mercedes-Benz C-Class 4 DR AWD | ★★★★★ | 10.5 % |
| 2013 | 2013 Mercedes-Benz C-Class 4 DR AWD | ★★★★★ | 10.5 % |
| 2012 | 2012 Mercedes-Benz C-Class 4 DR AWD | — | 10.5 % |
| 2011 | 2011 Mercedes-Benz C-Class 4 DR AWD | ★★★★☆ | 10.5 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
In New Zealand
11,817 C-Class cars are on the New Zealand register; 58% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2026 | 50 | 50 | 0 |
| 2025 | 72 | 72 | 0 |
| 2024 | 97 | 97 | 0 |
| 2023 | 144 | 143 | 1 |
| 2022 | 238 | 235 | 2 |
| 2021 | 152 | 150 | 0 |
| 2020 | 249 | 235 | 9 |
| 2019 | 482 | 418 | 57 |
| 2018 | 712 | 575 | 121 |
| 2017 | 1,112 | 767 | 316 |
| 2016 | 1,286 | 822 | 428 |
| 2015 | 1,200 | 558 | 603 |
| 2014 | 720 | 333 | 373 |
| 2013 | 336 | 34 | 293 |
| 2012 | 694 | 15 | 660 |
| 2011 | 409 | 14 | 386 |
| 2010 | 476 | 1 | 452 |
| 2009 | 544 | 1 | 524 |
| 2008 | 851 | 2 | 807 |
| 2007 | 608 | 0 | 586 |
| 2006 | 317 | 0 | 303 |
| 2005 | 182 | 1 | 172 |
| 2004 | 118 | 3 | 107 |
| 2003 | 106 | 19 | 84 |
| 2002 | 141 | 1 | 132 |
| 2001 | 124 | 3 | 116 |
| 2000 | 42 | 0 | 41 |
| 1999 | 32 | 0 | 29 |
| 1998 | 48 | 1 | 45 |
| 1997 | 47 | 0 | 44 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
78,492 C-Class cars are on Dutch roads; 44% arrived later as imports, and 16,404 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2026 | 744 | €64,035 |
| 2025 | 1,208 | €65,037 |
| 2024 | 1,371 | €69,346 |
| 2023 | 2,358 | €68,252 |
| 2022 | 3,497 | €64,708 |
| 2021 | 1,965 | €56,071 |
| 2020 | 2,411 | €54,166 |
| 2019 | 3,505 | €52,436 |
| 2018 | 4,225 | €52,576 |
| 2017 | 5,027 | €55,229 |
| 2016 | 5,549 | €56,536 |
| 2015 | 7,501 | €61,876 |
| 2014 | 4,361 | €50,951 |
| 2013 | 1,835 | €45,846 |
| 2012 | 3,387 | €45,712 |
| 2011 | 3,812 | €44,840 |
| 2010 | 3,153 | €43,940 |
| 2009 | 2,930 | €44,837 |
| 2008 | 4,210 | €52,030 |
| 2007 | 2,835 | €51,645 |
| 2006 | 1,555 | €47,101 |
| 2005 | 1,810 | €46,624 |
| 2004 | 2,180 | €50,581 |
| 2003 | 1,806 | €51,523 |
| 2002 | 1,283 | €77,125 |
| 2001 | 1,209 | €60,125 |
| 2000 | 649 | — |
| 1999 | 350 | — |
| 1998 | 487 | €91,120 |
| 1997 | 258 | — |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
49,487 C-Class cars were in use in Finland on 30 Jun 2026: 46% petrol, 54% diesel; 14% of all are hybrids. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2026 | 15 | — |
| 2025 | 281 | — |
| 2024 | 301 | 22,000 km |
| 2023 | 798 | 45,000 km |
| 2022 | 973 | 68,000 km |
| 2021 | 506 | 80,000 km |
| 2020 | 1,445 | 98,000 km |
| 2019 | 1,597 | 110,000 km |
| 2018 | 1,871 | 130,000 km |
| 2017 | 2,532 | 156,000 km |
| 2016 | 3,192 | 186,000 km |
| 2015 | 3,816 | 213,000 km |
| 2014 | 2,527 | 224,000 km |
| 2013 | 1,609 | 254,000 km |
| 2012 | 2,867 | 269,000 km |
| 2011 | 3,883 | 282,000 km |
| 2010 | 2,363 | 292,000 km |
| 2009 | 2,240 | 305,000 km |
| 2008 | 4,492 | 327,000 km |
| 2007 | 2,442 | 302,000 km |
| 2006 | 1,347 | 330,000 km |
| 2005 | 1,689 | 317,000 km |
| 2004 | 1,818 | 325,000 km |
| 2003 | 1,417 | 317,000 km |
| 2002 | 848 | 300,000 km |
| 2001 | 840 | 294,000 km |
| 2000 | 462 | 286,000 km |
| 1999 | 248 | 296,000 km |
| 1998 | 261 | 292,000 km |
| 1997 | 245 | 301,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
Road collisions in Great Britain
From 2021 to 2025, 7,681 C-Class cars were involved in road collisions in Great Britain that injured someone and were reported to the police. 97 of those collisions were fatal and 1,454 caused serious injuries. As with any count, models with more cars on British roads appear more often.
| Year | Cars in injury collisions | Fatal | Serious |
|---|---|---|---|
| 2025 | 1,404 | 20 | 284 |
| 2024 | 1,216 | 19 | 242 |
| 2023 | 1,589 | 18 | 307 |
| 2022 | 1,765 | 21 | 321 |
| 2021 | 1,707 | 19 | 300 |
Department for Transport, STATS19 road safety data 2021–2025 · Open Government Licence v3.0 · how we count
In the United Kingdom
342,811 C-Class cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 4,113 | 29 |
| 2024 | 4,685 | 51 |
| 2023 | 4,149 | 56 |
| 2022 | 4,317 | 75 |
| 2021 | 5,570 | 93 |
| 2020 | 8,990 | 259 |
| 2019 | 21,954 | 604 |
| 2018 | 25,330 | 773 |
| 2017 | 36,074 | 891 |
| 2016 | 34,136 | 927 |
| 2015 | 33,190 | 1,007 |
| 2014 | 24,819 | 1,183 |
| 2013 | 22,774 | 1,682 |
| 2012 | 24,556 | 2,766 |
| 2011 | 17,366 | 2,589 |
| 2010 | 11,223 | 2,226 |
| 2009 | 10,951 | 1,977 |
| 2008 | 11,506 | 2,427 |
| 2007 | 10,272 | 2,202 |
| 2006 | 7,688 | 2,433 |
| 2005 | 6,213 | 3,215 |
| 2004 | 4,560 | 3,246 |
| 2003 | 3,053 | 3,681 |
| 2002 | 1,653 | 3,556 |
| 2001 | 890 | 2,464 |
| 2000 | 433 | 1,311 |
| 1999 | 525 | 1,520 |
| 1998 | 616 | 1,832 |
| 1997 | 508 | 1,442 |
| 1996 | 300 | 1,075 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
MOT test results in Great Britain
5,695 C-Class cars took their annual MOT test in 2023; 80% passed first time, against 79% for all cars of the same ages. Older cars fail more often, so compare a year with the same year of other cars.
| First registered | Tests | Passed first time |
|---|---|---|
| 2021 | 285 | 94% |
| 2020 | 3,128 | 85% |
| 2019 | 694 | 87% |
| 2009 | 225 | 68% |
| 2008 | 332 | 68% |
| 2007 | 183 | 59% |
| 2006 | 192 | 56% |
| 2005 | 129 | 58% |
| 2004 | 129 | 62% |
| 2003 | 154 | 65% |
| 2002 | 116 | 60% |
| 2001 | 128 | 60% |
Why they fail
Share of all first tests that ended in a fail because of each part of the car (one test can fail on several).
| Area | C-Class | All cars, same ages |
|---|---|---|
| Suspension | 0.1% | 5.2% |
| Lamps, reflectors and electrical equipment | 0.1% | 7.9% |
| Visibility | 0.1% | 4.0% |
| Tyres | 0.0% | 5.4% |
| Brakes | 0.0% | 4.8% |
| Seat belts and supplementary restraint systems | 0.0% | 0.9% |
| Road Wheels | 0.0% | 0.3% |
| Noise, emissions and leaks | 0.0% | 2.2% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests of cars only; a fix made at the test station within the hour still counts as a fail
New registrations in Europe
1,573,424 new Mercedes-Benz C-Class cars registered in the EU, Norway and Iceland between 2010 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Germany (34,102), Spain (4,687), Belgium (4,225).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 61,036 | 116 (WLTP) |
| 2021 | 43,563 | 132 (WLTP) |
| 2020 | 79,522 | 134 (WLTP) |
| 2019 | 140,868 | 159 (WLTP) |
| 2018 | 144,380 | 161 (WLTP) |
| 2017 | 169,875 | 129 (NEDC) |
| 2016 | 168,819 | — |
| 2015 | 165,925 | — |
| 2014 | 131,585 | — |
| 2013 | 113,070 | — |
| 2012 | 111,051 | — |
| 2011 | 105,829 | — |
| 2010 | 137,901 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
Real-world fuel consumption
157,101 Mercedes-Benz C-Class cars registered in Europe between 2021 and 2024 report their fuel use through the on-board meter. Diesel hybrid versions average 6.0 l/100 km on the road, against 4.9 l/100 km in the official WLTP test — 23% more. Plug-in hybrids use 5.4 l/100 km against 0.8 l/100 km on paper, with 29% of their distance covered with the engine off.
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Petrol | 4,572 | 10.9 | 9.3 | +17% |
| Petrol hybrid | 36,800 | 8.5 | 7.0 | +22% |
| Diesel | 8,250 | 6.3 | 5.4 | +16% |
| Diesel hybrid | 66,258 | 6.0 | 4.9 | +23% |
| Plug-in hybrid | 41,221 | 5.4 | 0.8 | +612% |
Litres per 100 km: total fuel used divided by total distance driven, from the car's own fuel consumption meter (OBFCM), collected in 2024 by the manufacturers, mostly remotely, and by national authorities. WLTP figures are the type-approval CO₂ values converted to litres. Hybrids, including mild hybrids, do not plug in; plug-in hybrid figures include the distance driven on electricity. European Environment Agency, Real-world CO₂ emissions from cars and vans · CC BY 4.0
What it costs in fuel
On real-world figures the diesel hybrid Mercedes-Benz C-Class uses 6.0 litres per 100 km, so 15,000 km a year takes about 900 litres: €2,039 at this week's average price in Germany, its largest market in Europe.
| Country | Diesel hybrid | Petrol hybrid | Diesel | Petrol |
|---|---|---|---|---|
| Germany | €2,039 | €2,778 | €2,131 | €3,559 |
| United Kingdom | £1,794 | £2,226 | £1,875 | £2,852 |
| France | €2,111 | €2,842 | €2,206 | €3,641 |
| Italy | €2,020 | €2,570 | €2,111 | €3,293 |
| Spain | €1,700 | €2,270 | €1,777 | €2,908 |
| United States | $1,492 | $1,443 | $1,559 | $1,849 |
Fuel for 15,000 km (9,300 miles) a year at real-world consumption. Pump prices with taxes, week of 19 October 2026: European Commission Weekly Oil Bulletin, UK Department for Energy Security and Net Zero, US Energy Information Administration. Non-euro EU prices are in euros as the Bulletin publishes them.
Work it out for your driving
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the C-Class in at least 12 alerts. European versions can differ from the North American car.
The wheel bolts were not tightened in accordance with the torque specifications. The bolts and the wheel assembly could detach while the vehicle is in motion, increasing the risk of accidents. The product does not comply with the Regulation on the approval and…
A manufacturing defect in the steering coupling may lead to loosen mechanical connection between the steering wheel and the steering box, leading to a loss of steering and increasing the risk of an accident. The product does not comply with the Regulation on t…
An improperly reworked fuse box may lead to breaks in contact or incorrect fuse ratings. Therefore, systems connected to the fuse could fail, including the vehicle losing drive without warning as well as the restraint systems or the instrument cluster being co…
The safety cap on the end mount of the seat belt of the passenger seat may not be correctly installed. The safety cap could become detached over the life of the vehicle, and the belt would no longer be fixed in its anchorage. In the event of abrupt deceleratio…
Ground-cable bolts may not have been tightened with sufficient torque. This can lead the wiring harness not to be properly secured and result in an increase of the connection's electrical resistance. The temperature can rise in this area, increasing the risk o…
The three aluminium screws of the steering box may corrode due to exposure to spray water and aggressive road-grit (salt) used for melting ice. Advanced corrosion could weaken the screws, leading to potential breakage during manoeuvring or parking. If all fixi…
The incorrect connection of a wiring harness to the pre-fuse box can cause a failure and increased electrical resistance. This can lead to a sudden loss of propulsion, which increases the risk of accidents and injuries. Moreover, this can increase the risk of …
A fuse may be faulty, which can lead to engine failure or impairment of the restraint functions and instrument cluster. This increases the risk of an accident, injuries and fire. The product does not comply with the Regulation on the approval and market survei…
The bolts on the terminal clamps of the starter battery may come loose. This could increase the electrical contact resistance, leading to a local temperature increase at the terminal clamp connection point. This creates a risk of fire. The product does not com…
The tank strap may not have been screwed on with the required torque, causing the screw to loosen and the fuel tank to drop, possibly hitting the drive shaft. This could damage the tank and cause fuel leaks, increasing the risk of fire. The product does not co…
Due to a faulty fixation, the rear axle wiring harness may be damaged. This may cause sudden momentum loss, increasing the risk of an accident. In addition, electrical current may cause an increased temperature in the damaged area, creating a risk of fire. The…
A bolt on the high-pressure pump may be faulty, which could impair the sealing function between the high-pressure pump and the tandem oil pump. As a result, oil and fuel may leak onto the road, posing a risk to the following traffic. In addition, oil and fuel …
Safety Gate (European Commission) · CC0
Recalls
6 campaigns cover the C-Class.
MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
CERTAIN VEHICLES FAIL TO COMPLY WITH SOME OF THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE REAR OUTBOARD SEAT BELTS DO NOT COMPLY WITH THE LAP-BELT LOCKABILITY REQUIREMENT WHICH ENABLES THE LAP BELT PORTION OF THE BELT TO BE LOCKED BY THE USER TO FACILITATE THE USE OF OLDER NON-LATCH DESIGN CHILD RESTRAINT DEVICES.
CERTAIN PASSENGER VEHICLES EQUIPPED WITH SPORT MODEL STEERING WHEELS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." IN CERTAIN LOW RISK AIR BAG DEPLOYMENT TESTS CONDUCTED BY NHTSA, USING AN OUT-OF-POSITION UNBELTED 5TH PERCENTILE FEMALE CRASH TEST DUMMY, IRREGULARITIES WERE DEMONSTRATED INDICATING THAT OCCUPANTS MAY NOT BE PROPERLY PROTECTED IN A CRASH.
ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH HOPPECKE BATTERIES. THE BATTERY MAINTENANCE SCHEDULE COULD BE LESS THAN NEEDED TO MAINTAIN PROPER ELECTROLYTE LEVELS.
THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.
NHTSA recalls