Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2017 Peterbilt 320 failed the safety check 0.00% of the time — 100% less often than the average 2017 passenger car (1.79%). Median odometer at inspection: 128,105 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
3 Transport Canada recalls for the 2017 Peterbilt 320.
| 2022725 16 Dec 2022 | Suspension Issue: On certain refuse trucks, the tracking rod brackets on the drive axles could break. If this happens, the tracking rod could detach and cause sudden los… |
| 2021006 11 Jan 2021 | Steering Issue: On certain trucks equipped with a right-hand stand-up driving position, the steering column may not be properly supported and could come loose from the… |
| 2016289 8 Jun 2016 | Engine On certain vehicles, the Engine Control Module (ECM) may develop an internal electrical short circuit that could blow a fuse in the ECM's electrical supply circ… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
PACCAR Incorporated (PACCAR) is recalling certain 2015-2023 Peterbilt 320 and 520 refuse trucks equipped with Haulmaax/EX suspensions. The suspension tracking rod brackets may fail and detach from the forward drive axle, causing the axle to become unstable.
PACCAR Incorporated (PACCAR) is recalling certain 2015-2021 Peterbilt 320 and 520 vehicles. The steering column support structure may crack or break in certain right-hand, stand-up drive models.
PACCAR Incorporated (PACCAR) is recalling certain 2016-2020 Peterbilt 320 and 520 vehicles with dual foot valves and a liftable tag or tri-drive rear axles. The rear brake signal hose may be missing a quick release valve, possibly causing a delay in their brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Disc Brakes."
PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
PACCAR Incorporated (PACCAR) is recalling certain 2017 Peterbilt 320 vehicles, equipped with Meritor disc brakes. The park brake chamber on these vehicles may be to small, which can cause the vehicle to move unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Peterbilt told its dealers about the 2017 Peterbilt 320: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010926 | Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied. |
| 11009757 | 7/700 Service Agreement - Letter Only. |
| 10244495 | Emissions Recall Certain vehicles with PACCAR MX-11 and MX-13 EMY2016 engines with less than 300,000 miles (482,803 km) have been shown, in testing, to exceed regulatory limits for NOx and N2O emissions. This bulletin now applies to both Canadian and U.S. registered vehicles. Software is now available to remedy this emissions non-compliance. |
| 10238379 | An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that pertains to timer action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel pressure and has no negative impact on tailpipe emissions. This soft ware may incorrectly set DTC P1092. |
| 10225578 | Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles. |
| 10219235 | The service information for Bendix Air Dryer maintenance is being updated to include new procedures. |
| 10208758 | Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation. |
| 10201965 | Fix-As-Fail Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics. |
| 10198760 | An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues. |
| 10195277 | Sample Customer Letter - Field Repair 11151: Steering Column Mounting Bolts Loose. |
| 10195274 | Sample Customer Letter - 216-1 Dana Intermediate Steering Shaft Unseated or Missing C-clip. |
| 10188550 | Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. |
| 10177935 | Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking |
| 10177021 | Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information. |
| 10177019 | Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (SOC) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper. |
| 10176033 | Information only: Hendrickson Softek front axle maintenance intervals and requirements. |
| 10173583 | DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers. |
| 10173212 | Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles. |
| 10173210 | Safety Recall: Peterbilt has decided that certain Model 320 and 520 trucks built between 2/20/2015 and 7/16/2019 may have been built without a quick release valve. The absence of this valve could affect rear brake timing on certain vehicles equipped with a tri-drive or liftable tag axle and Dual Seated or Right Hand Stand-Up steering configurations. Resolutoin is to inspect for a quick release valve installed, and if there is not one, to install a quick release valve. |
| 10173205 | Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage. |
| 10172036 | Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion. |
| 10169787 | Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures. |
| 10169784 | Fix as Fail: Peterbilt has initiated an improvement to the Model 320/520 power window module. A vapor barrier will be installed over the module to prevent moisture. |
| 10168707 | Information only: Some model 320 and 520 vehicles built before 3/11/2019 may experience loss or loosening of doghouse insulation. Reference the procedure in the attachment section to properly remove and replace the insulation. |
| 10168703 | Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Quarter Fender Failures
NHTSA Office of Defects Investigation