Problems owners report
Complaints filed with NHTSA about the 2014 Ram 5500, by the system named in each complaint. One complaint can name several.
- Electrical system3
- Steering3
- Engine3
- Power train2
- Unknown or other2
- Suspension2
- Service brakes1
- Fuel system, diesel1
- Fuel/propulsion system1
- Wheels1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 11 2014 5500 vehicles were involved in crashes on US public roads in which someone died; 2 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2014 Ram 5500 failed the safety check 1.40% of the time — 39% less often than the average 2014 passenger car (2.30%). Median odometer at inspection: 98,285 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
10 Transport Canada recalls for the 2014 Ram 5500.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2021336 28 May 2021 | Wheels Issue: On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, so… |
| 2018269 17 May 2018 | Engine On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the… |
| 2017663 22 Dec 2017 | Accessories On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers… |
| 2017659 21 Dec 2017 | Powertrain On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the ste… |
| 2017441 13 Sept 2017 | Engine On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property dam… |
| 2015330 22 Jul 2015 | Airbag On certain vehicles equipped with Electronic Vehicle Information Centers, the steering wheel wiring harness may wear against the driver frontal airbag retainer … |
| 2015204 14 May 2015 | Powertrain Certain cab and chassis vehicles equipped with 6.4L gasoline engines may have been configured with a 171 km/h governed maximum speed, while the tires on the veh… |
| 2014449 9 Oct 2014 | Fuel System On certain vehicles equipped with 6.7L diesel engines, an electrical connection at the fuel heater could overheat, potentially rendering the heater inoperative … |
| 2014072 5 Mar 2014 | Label Certain Ram 5500 trucks equipped with manual transmissions and 4.10 axle gear ratio may not comply with Canadian Motor Vehicle Safety Regulations. Vehicles may … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Chryser (FCA US LLC) is recalling certain model year 2014-2015 Ram 4500 and 5500 cab chassis trucks manufactured August 20, 2013, to January 27, 2015 and equipped with 6.4L Hemi engines. The affected vehicles have a maximum governed speed of 106 mph but are fitted with tires that are only rated for a maximum speed of 87 mph.
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 5500 trucks manufactured August 14, 2013, through January 7, 2014. The certification label has the incorrect Gross Vehicle Weight Rating (GVWR). Thus, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 567 "Certification Regulations."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ram told its dealers about the 2014 Ram 5500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11001020 | On Board Diagnosis (OBD) Monitor Readiness Information |
| 10251783 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10248517 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10244356 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 10244348 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10243209 | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 10243208 | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| 10242795 | 6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion. |
| 10242717 | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| 10239957 | Water Quality When Mixed With Engine Coolant |
| 10236933 | wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK |
| 10234420 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10231991 | Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination |
| 10231990 | 6.7L Diagnostic And System Improvements |
| 10231979 | Mirror Tilt In Reverse Feature Is Not Functioning Correctly |
| 10230342 | Cummins 6.7L Turbocharger Actuator - X93 Warranty Extension This bulletin involves replacing the turbocharger actuator with an updated actuator. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following DTCs have been set: U010C - Lost Communication With Turbocharger/Supercharger Control Module. P003A - Turbocharger Boost Control Module Position Exceeded Learning Limit. P00AF - Turbocharger Boost Control Module Performance. P0046 - Turbocharger Boost Control Circuit Performance. |
| 10230180 | Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. |
| 10229993 | NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M. |
| 10229988 | NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M. |
| 10229908 | Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM/PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel.Prevent Or Reduce Malfunction Indicator Lamp (MIL) Illumination When No Defect is Present For The Following Diagnostic Trouble Codes (DTCs). These Faults Have Been Changed From A One Trip Fault To A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open Fault Codes. |
| 10229900 | Front And/Or Rear Brake Noise (Squeal) This bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front and/or rear the vehicle. |
| 10229880 | Chirp Type Noise Emitted From Exhaust This bulletin involves replacement of the muffler to correct a chirp type noise that is emitted from the exhaust when the engine enters MDS mode. Vehicle operators may experience the following condition: Chirp Type Noise Emitted From Exhaust when entering MDS mode |
| 10229871 | Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 10229860 | Transmission Shift Enhancements |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
Software security vulnerability
NHTSA Office of Defects Investigation