Problems owners report
Complaints filed with NHTSA about the 2019 Ram 5500, by the system named in each complaint. One complaint can name several.
- Fuel system, diesel3
- Fuel/propulsion system3
- Structure1
- Service brakes1
- Engine and engine cooling1
- Tires1
- Power train1
- Engine1
- Service brakes, hydraulic1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 14 2019 5500 vehicles were involved in crashes on US public roads in which someone died; 0 people died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2019 Ram 5500 failed the safety check 0.91% of the time — 37% less often than the average 2019 passenger car (1.44%). Median odometer at inspection: 48,241 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
8 Transport Canada recalls for the 2019 Ram 5500.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2022613 25 Oct 2022 | Brakes Issue: On certain chassis-cab vehicles, the openings inside the rear brake hoses may be too small. As a result, a hose could fail and cause reduced braking. … |
| 2022025 27 Jan 2022 | Visual System Issue: On certain trucks, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not cle… |
| 2021691 12 Nov 2021 | Fuel System Issue: On certain vehicles equipped with a 6.7 L Cummins diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in en… |
| 2021360 10 Jun 2021 | Engine Issue: On certain chassis-cab trucks equipped with a 6.7 L diesel engine, the engine oil monitoring system may not detect when the engine oil drops below the … |
| 2021336 28 May 2021 | Wheels Issue: On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, so… |
| 2020396 27 Aug 2020 | Engine Issue: On certain chassis cab trucks equipped with a Cummins 6.7 L high-output engine, a software problem could cause damage to the connecting rod bearings wh… |
| 2019326 28 Jun 2019 | Fuel System Issue: On certain trucks equipped with a 6.7 L Cummins diesel engine, the end fitting on the engine fuel lines may have been formed incorrectly. This could re… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Ram told its dealers about the 2019 Ram 5500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011774 | Backup Camera Poor Image Quality Inspection |
| 11010636 | "Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software." |
| 11010511 | Tire Pressure Monitor (TPM) Service Information. TPM Lamp On. |
| 11009597 | MODULE - ENGINE CONTROLLER |
| 11009561 | SWITCH - HEADLAMP |
| 11008917 | "Flash: Anti-Lock Brake System (ABS) Module Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **C2200-47 - Anti-Lock Brake Module Internal - Watchdog / Safety Auc Failure.** C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure. Customers may also comment on one or more of the following: **Anti-lock Brake System (ABS) indicator light illuminated in the Instrument Panel Cluster (IPC). Electronic Stability Control (ESC) indicator light illuminat |
| 11008900 | Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information. |
| 11008746 | "Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. W |
| 11008745 | "Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powe |
| 11008707 | SWITCH - HEADLAMP |
| 11008436 | Dome Lamp LED And Incandescent Bulb Servicing. |
| 11008221 | "Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: The transmission will not shift into or out of 1st - 4th gears. 5th and reverse gears are still available. **This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub-assembly. These repairs are to be performed only if the ve |
| 11008196 | "Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. W |
| 11008149 | Warranty Bulletin D-24-16 (XR1) Urea Delivery Module Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP) |
| 11008071 | Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message Displayed on Cluster |
| 11007994 | FCA Caribbean Warranty Bulletin ID-24-16Rev. Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A |
| 11007993 | WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A |
| 11007954 | Battery Drain Suspected or "Identified" From USB or Media Hub |
| 11007172 | Horn Sound Is Weak, Off Tone, Or Inoperative. |
| 11005365 | MODULE KIT - UREA PUMP/LEVEL UNIT |
| 11004151 | Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start |
| 11003046 | Customer Satisfaction Notification 90A Diesel Exhaust Fluid |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11002802 | "Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is |
| 11002753 | MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER |
NHTSA manufacturer communications (public domain)
NHTSA investigations
High pressure fuel pump failure
High pressure fuel pump failure
NHTSA Office of Defects Investigation