Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2024 | 1 | 0 |
| 2023 | 2 | 0 |
| 2016 | 13 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system6
- Power train4
- Engine4
- Exterior lighting3
- Engine and engine cooling3
- Unknown or other2
- Service brakes2
- Vehicle speed control1
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 42 Promaster 3500 vehicles were involved in crashes on US public roads in which someone died, and 13 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2022 | 1 | 1 |
| 2021 | 11 | 3 |
| 2020 | 6 | 1 |
| 2019 | 11 | 2 |
| 2018 | 6 | 5 |
| 2017 | 2 | 0 |
| 2016 | 1 | 0 |
| 2015 | 1 | 1 |
| 2014 | 3 | 0 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 1 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2027 | 2027 RAM PROMASTER 3500 CV ICE FWD | — | 0.0 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain