Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 | 2 | 5 |
| 2025 | 6 | 5 |
| 2024 ProMaster | 11 | 6 |
| 2023 ProMaster | 95 | 6 |
| 2022 ProMaster | 68 | 9 |
| 2021 ProMaster | 111 | 8 |
| 2020 ProMaster | 42 | 5 |
| 2019 ProMaster | 60 | 9 |
| 2018 ProMaster | 38 | 10 |
| 2017 ProMaster | 57 | 10 |
| 2016 ProMaster | 33 | 14 |
| 2015 ProMaster | 61 | 12 |
| 2014 ProMaster | 71 | 12 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system151
- Engine115
- Power train108
- Steering83
- Unknown or other77
- Service brakes61
- Engine and engine cooling47
- Back over prevention38
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 10 model-year variants; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2025 | 2025 Ram ProMaster BEV CV FWD | — | 0.0 % |
| 2024 | 2024 Ram ProMaster BEV CV FWD | — | 0.0 % |
| 2023 | 2023 Ram ProMaster CV FWD | — | 0.0 % |
| 2022 | 2022 Ram ProMaster VAN FWD | — | 0.0 % |
| 2021 | 2021 Ram ProMaster VAN FWD | — | 0.0 % |
| 2020 | 2020 Ram ProMaster VAN 2WD | — | 0.0 % |
| 2019 | 2019 Ram Promaster VAN 2WD | — | 0.0 % |
| 2016 | 2016 Ram Promaster VAN 2WD | — | 0.0 % |
| 2015 | 2015 Ram Promaster VAN 2WD | — | 0.0 % |
| 2014 | 2014 Ram Promaster VAN 2WD | — | 0.0 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls
46 campaigns cover the ProMaster; the latest 12 are below.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles equipped with Q'Straint's One-Combo Belt, with part number TX11258-BA. The wheelchair seat belts may have incompatible connectors and fail to properly restrain occupants.
Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles. The rear bench may have only two of four seat legs installed. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
NHTSA recalls