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Thor Motor Coach Palazzo

Model years 2013–2023 in the US safety record. No model year stands out in owner complaints. Fewest complaints: 2016, 2019, 2020.

44owner complaints
12recall campaigns
11service bulletins
11model years on record

Complaints by model year

Each bar is one model year. The most recent years are still collecting complaints.

’13’15’17’19’21’23’13’16’19’22

NHTSA ODI complaints (public domain) · updated 23 Oct 2026

Year by year

Model yearComplaintsRecallsBulletinsCrashes · fires
20230100 · 0
20224130 · 0
20210200 · 0
20203110 · 0
20192410 · 0
201812310 · 0
2017 Palazzo6210 · 0
20162100 · 0
20150100 · 0
2014 Palazzo7420 · 0
20138420 · 0

A model year gets its own page when it has enough data for at least three sections

Most common problems

  • Visibility/wiper15
  • Structure13
  • Unknown or other11
  • Visibility4
  • Exterior lighting4
  • Tires3
  • Equipment3
  • Wheels1

NHTSA ODI complaints, all model years

Recalls

12 campaigns cover the Palazzo.

23V113000 · Equipment23 Feb 2023 · 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023

Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

21V522000 · Equipment8 Jul 2021 · 2019

Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

20V559000 · Tires15 Sept 2020 · 2018, 2019, 2021

Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

20V418000 · Exterior lighting20 Jul 2020 · 2017, 2018, 2019

Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

19V504000 · Equipment30 Jun 2019 · 2020

Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

18V705000 · Visibility9 Oct 2018 · 2013

Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.

17V758000 · Equipment22 Nov 2017 · 2013, 2014

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

17V555000 · Visibility7 Sept 2017 · 2014

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

17V096000 · Visibility14 Feb 2017 · 2014

Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

14V127000 · Equipment18 Mar 2014 · 2014

Thor Motor Coach (Thor) is recalling certain model year 2013-2014 Challenger and Tuscany recreational vehicles, and 2014 Tuscany XTE and Palazzo recreational vehicles manufactured March 8, 2013, through August 8, 2013, and equipped with certain Frigidaire KG-series microwave models CFMV152CLB and CFMV154CLS manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

13V164000 · Equipment25 Apr 2013 · 2013

Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

12V574000 · Vehicle speed control11 Dec 2012 · 2013

Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.

NHTSA recalls