Problems owners report
Complaints filed with NHTSA about the 2017 Thor Motor Coach Palazzo, by the system named in each complaint. One complaint can name several.
- Structure5
- Visibility/wiper2
- Exterior lighting1
- Unknown or other1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Recalls in Canada
4 Transport Canada recalls for the 2017 Thor Motor Coach Palazzo.
| 2023087 21 Feb 2023 | Structure Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the v… |
| 2020330 20 Jul 2020 | Lights And Instruments Issue: Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tai… |
| 2017613 7 Dec 2017 | Accessories On certain motorhomes equipped with Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessi… |
| 2017492 10 Oct 2017 | Label On certain motorhomes, the Cargo Carrying Capacity Label does not indicate the correct hot water and fresh water tank capacity. This could result in vehicle ov… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Thor Motor Coach told its dealers about the 2017 Thor Motor Coach Palazzo: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10189722 | The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ensure the overhead cabinets are properly secured in the motorhome. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Trimark 060-1650 Door Latch Failures
NHTSA Office of Defects Investigation