The defect
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
The risk
A detached bracket can become a road hazard, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Thor Motor Coach Palazzo | 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023 |
| Thor Motor Coach Redundant Palazzo | 2020 |
Components: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Thor Motor Coach Palazzo | 2015 | 0 | 1 |
| Thor Motor Coach Palazzo | 2016 | 2 | 1 |
| Thor Motor Coach Palazzo | 2017 | 6 | 2 |
| Thor Motor Coach Palazzo | 2018 | 12 | 3 |
| Thor Motor Coach Palazzo | 2019 | 2 | 4 |
| Thor Motor Coach Palazzo | 2021 | 0 | 2 |
| Thor Motor Coach Palazzo | 2022 | 4 | 1 |
| Thor Motor Coach Palazzo | 2023 | 0 | 1 |
| Thor Motor Coach Redundant Palazzo | 2020 | 0 | 2 |
Other equipment recalls in 2023
119 of the 894 recall campaigns reported to NHTSA in 2023 concerned the equipment; Thor Motor Coach filed 124 campaigns in all.
| 23V893000 22 Dec 2023 | Daimler Coaches North America |
| 23V852000 15 Dec 2023 | Great Dane Trailers |
| 23V816000 5 Dec 2023 | Volvo Trucks North America |
| 23V804000 29 Nov 2023 | Tiffin Motorhomes, Inc. |
| 23V772000 17 Nov 2023 | Airstream, Inc. |
| 23V763000 11 Nov 2023 | Nova Bus (US) Inc. |
| 23V759000 10 Nov 2023 | Thor Motor Coach |
| 23V757000 9 Nov 2023 | Southeast Toyota Distributors, LLC |
NHTSA recalls (public domain) · all recalls of 2023