Problems owners report
Complaints filed with NHTSA about the 2023 Volkswagen ID.4, by the system named in each complaint. One complaint can name several.
- Electrical system231
- Unknown or other118
- Forward collision avoidance75
- Structure61
- Vehicle speed control57
- Back over prevention47
- Service brakes36
- Power train32
- Engine26
- Fuel/propulsion system23
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 33 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2023 Volkswagen ID.4 failed the safety check 0.61% of the time — 12% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 10,852 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
4,619 first registered in 2023 are on Dutch roads; 8% arrived later as imports. Median list price when new: €54,320.
Most common APK defects
- Bandenspanning niet op juiste waarde81
- Band onvoldoende profiel75
- Ruitenwisserinstallatie geeft onvoldoende zicht22
- Dimlicht onjuist afgesteld17
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm10
- Stadslicht werkt niet (goed)8
- Band beschadigd7
- Slijtage/beschadiging wiellager hoorbaar of voelbaar3
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
8,302 cars built in 2023 were licensed for the road at the end of 2025, and 16 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
2,138 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 55,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
405 2023 cars are on the New Zealand register; 6% arrived as used imports, 94% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Volkswagen ID.4 SUV AWD | ★★★★★ | 10.9 % |
| 2023 Volkswagen ID.4 SUV RWD | ★★★★★ | 10.3 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
11 Transport Canada recalls for the 2023 Volkswagen ID.4.
| 2026018 21 Jan 2026 | High Voltage Issue: On certain vehicles, the cells inside the high-voltage battery module(s) may not have been manufactured properly. As a result, the battery could overhe… |
| 2026017 21 Jan 2026 | High Voltage Issue: On certain vehicles, the cells inside the high-voltage battery module(s) may not have been manufactured properly. As a result, the battery could overhe… |
| 2025669 3 Dec 2025 | High Voltage Issue: On certain vehicles, the cells inside the high-voltage battery module(s) may not have been manufactured properly. As a result, the battery could overhe… |
| 2025355 25 Jun 2025 | Suspension Issue: On certain vehicles, certain bolt(s) on the chassis, brake system and/or suspension may not have been tightened properly. As a result, the bolt(s) cou… |
| 2025099 26 Feb 2025 | Lights And Instruments Issue: Under certain circumstances, a software problem could cause the ''N'' (Neutral) gear position not to display on the instrument cluster. As a result, yo… |
| 2024707 20 Nov 2024 | Visual System Issue: On certain vehicles, after shifting into reverse or manually activating the parking function, the rearview camera image may not display. Canadian regul… |
| 2024502 4 Sept 2024 | Structure Issue: On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving. Note: This problem… |
| 2024495 28 Aug 2024 | Airbag Issue: On certain vehicles, the nuts that secure the passenger-front airbag inflator may not have been properly tightened. As a result, the airbag may not inf… |
| 2024275 15 May 2024 | Visual System Issue: On certain vehicles, a software problem could cause the instrument cluster and center display to reset or not to work. As a result, you may not be able… |
| 2023602 8 Nov 2023 | Accessories Issue: On certain vehicles, the material of the roller sunshade for the panoramic sunroof may not meet the flammability requirements of Canadian regulations. … |
| 2023184 29 Mar 2023 | Structure Issue: On certain vehicles, water could leak into the door handle(s). If this happens, the door(s) could open unexpectedly while driving at speeds below 15 km/… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2026 ID.4 vehicles. The high voltage battery may fail and lead to a vehicle fire.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the door to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Volkswagen told its dealers about the 2023 Volkswagen ID.4: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11011376 | Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states the seat cover has discoloration (usually yellowing) stains; Customer states MIL-on, U01B000 stored in ECM memory; Customer states seat belt won't retract; Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication |
| 11011375 | moisture witin rear tail lamp assembly |
| 11011374 | HVAC duct cleaning and deodorizing |
| 11011372 | Half of the VW emblem, light strip in the grill, and the daytime running lights will no longer be illuminated on one side of the vehicle. |
| 11010027 | Customer states rattle from below the vehicle; Customer states coolant leak/coolant light on; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8 |
| 11010026 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs;Customer states MIL-on, U01 |
| 11010021 | Additional reporting |
| 11010018 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| 11010011 | Vehicle Concerns Before Recall Repair Available |
| 11008867 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic |
| 11008866 | Inspecting sensors for damage |
| 11008865 | Battery Health, Remaining Capacity |
| 11008864 | The purpose of this Technical Bulletin is to inform Volkswagen dealerships that beginning on 10/1/2024, replacement of any of the following components will require specific Guided Fault Finding (GFF) direction where the test plan(s) explicitly states replacement of the part is necessary. |
| 11008862 | rattling or knocking noise over bumps or rough roads. |
| 11008853 | How to manage software versions using VW diagnostic Tool |
| 11008846 | Wind & Water Leak Checking |
| 11008841 | The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an open command to the door lock. An open door on a moving vehicle puts occupants at risk of injury and can cause damage to objects and people who may be outside of the vehicle. |
| 11008840 | ID.4 Stop Sale Update and Dealer Support Measures |
| 11007400 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], U17B900[8398624] active DTCs; Customer states Automatic |
| 11007399 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states door fitment between panels not correct; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C; Customer states vehicle does not start; key not detected. No communication to J519 active. AW 19: U014000[2170894][2240526], B1248F3[1074443], |
| 11007398 | Battery testing |
| 11007397 | Build status documentation step to include during a justified cell module repair. |
| 11005834 | This communication is a notice for software changes with the ODIS program to correct the ECM Coding/Software configuration test plan that is failing. |
| 11005831 | Customer states rattle from below the vehicle; Customer states MIL-on, P0442 stored in ECM memory; Customer states key FOB lock/unlock functions do not work via button press (not KESSY); Customer states seat belt won't retract; Customer states door fitment between panels not correct; Customer states windshield has a visual imperfection, Customer states Electrical System Error Message, U04A1 [42304], U04A5 [42336], and/or U04A9 [42444] stored in DA:008C |
| 11005827 | After the pre-delivery inspection (PDI) has been performed (transport mode has been deactivated), the CarNet LED in the roof module does not turn green. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Inadvertent Door Opening
NHTSA Office of Defects Investigation