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Recall 2018724

Steering · Mercedes-Benz · published 20 Dec 2018

22,346Vehicles affected in Canada
8Models
2011–2017Model years
SUVSafety TC

The issue

On certain vehicles originally sold or currently registered in areas of heavy road salt usage during winter months (Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the bolts that attach the electric power steering assist motor to the steering gear housing may corrode and break. This could cause a loss of power steering assist. The resulting increase in steering effort could create the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the mounting bolts and apply a corrosion protection coating to the gear housing and bolts. If the bolts bolt cannot be removed, a replacement steering gear will be installed.

Description (français)

Sur certains véhicules vendus à l'origine ou immatriculés actuellement dans une région où l'on épand beaucoup de calcium sur les routes pendant l'hiver (Québec, Nouveau-Brunswick, Nouvelle-Écosse, Île-du-Prince-Édouard, et Terre­Neuve et Labrador), les boulons qui fixent le moteur électrique d'assistance de la direction au carter du boîtier de direction pourraient se corroder et se briser. Cela pourrait causer une perte d'assistance de la direction. L'augmentation résultante de la force nécessaire pour tourner le volant pourrait causer un risque d'accident blessant quelqu'un ou endommageant des biens matériels. Correction : Les concessionnaires devront remplacer les boulons de fixation, et appliquer un revêtement anti-corrosion sur les boulons et le carter du boîter de direction. Si on ne peut enlever les boulons, on devra poser un boîtier de direction de rechange.

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada · official text, unchanged

Vehicles covered

Make and modelModel years
Mercedes-Benz C-Class2011, 2012, 2013, 2014, 2015, 2016, 2017
Mercedes-Benz CLS-Class2011, 2012, 2013, 2014, 2015, 2016, 2017
Mercedes-Benz E-Class2011, 2012, 2013, 2014, 2015, 2016, 2017
Mercedes-Benz GLC CLASS2011, 2012, 2013, 2014, 2015, 2016, 2017
Mercedes-Benz GLE CLASS2011, 2012, 2013, 2014, 2015, 2016, 2017
Mercedes-Benz GLK CLASS2011, 2012, 2013, 2014, 2015, 2016, 2017
Mercedes-Benz ML CLASS2011, 2012, 2013, 2014, 2015, 2016, 2017
Mercedes-Benz S-Class2011, 2012, 2013, 2014, 2015, 2016, 2017

Model years in this recall

NHTSA complaints and the number of recall campaigns for each model year this recall covers.

ModelYearComplaintsRecallsComplaints about steering
Mercedes-Benz C-Class201210—