The risk
Due to an error in the software calibrations of the traction high voltage battery control unit, a false detection of the battery cell voltage and/or the battery temperature can occur. This can lead the failsafe system to cut the motor power to prevent any damage to the battery, causing a loss of drive. This can increase the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Product: Passenger van / Light commercial vehicle.Model (Model Code): Proace City BEV (BPZS22, BPZS42, BPZS43), Proace City Verso BEV (BKYS41, BKYS21), Proace BEV (MDZS42, MDZS62), Proace Verso BEV (MPYS61, MPYS41).Model Year: 2022 and 2023.
Safety Gate (European Commission) · CC0 · official text, unchanged
Measures taken
Type of economic operator taking notified measure(s): Importer Category of measure(s): Recall of the product from end users Date of entry into force: Unknown
Models on CarsLore
The alert names these models; open one for its complaints, recalls in other countries and inspection results.
Other injuries alerts in 2025
288 of the 448 motor vehicle alerts published in 2025 concerned the same risk.
| SR/04458/25 26 Dec 2025 | Lambretta G350 Special, G350 Special Flex |
| SR/04459/25 26 Dec 2025 | Genesis GV60 |
| SR/04483/25 26 Dec 2025 | Mercedes-Benz CLA-Class |
| SR/04510/25 26 Dec 2025 | HARLEY-DAVIDSON SPORTSTER S |
| SR/04357/25 19 Dec 2025 | Peugeot 3008 V3, 5008 V3 |
| SR/04359/25 19 Dec 2025 | Ford CAPRI, EXPLORER |
| SR/04360/25 19 Dec 2025 | HARLEY-DAVIDSON Softail |
| SR/04369/25 19 Dec 2025 | HARLEY-DAVIDSON P&A PROFILE LOW REAR SUSPENSION KIT, P&A TALL REAR SHOCK KIT |
Who notified alerts in 2025
| Notifying country | Alerts |
|---|---|
| Germany | 231 |
| France | 115 |
| Portugal | 24 |
| Belgium | 18 |
| Poland | 13 |
| Italy | 9 |
Safety Gate (European Commission) · CC0 · all alerts of 2025
More Toyota alerts
201 EU Safety Gate alerts for Toyota since 2006; the most were issued in 2020 (20).
| RAV4 Plug-in Hybrid Injuries | Oct 2026 |
| Proace, Proace City Injuries | Jun 2026 |
| Highlander Injuries | Mar 2026 |
| Prius/phev Injuries | Mar 2026 |
| Supra Fire | Feb 2026 |
| Proace and Proace City Fire | Jan 2026 |
| Proace, Proace Verso, Proace City, Proace City Verso (ICE and BEV) Injuries | Jan 2026 |
| Proace, Proace Verso Environment | Nov 2025 |