The defect
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL. INCREASED PUMP SPEED GENERATES HEAT THAT IS TRANSFERRED TO THE POWER STEERING FLUID AND CAN RESULT IN POWER STEERING FLUID TEMPERATURES THAT APPROACH THE POWER STEERING PUMP RESERVOIRS MELTING POINT.
The risk
AFTER PROLONGED EXPOSURE TO ELEVATED FLUID TEMPERATURES, THE RESERVOIR MAY LEAK. LEAKING FLUID, IN THE PRESENCE OF AN IGNITION SOURCE, MAY RESULT IN A FIRE.
The remedy
GM WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING FLUID COOLER WITH AN IMPROVED VERSION, FREE OF CHARGE. AN ADVISORY LETTER TO CUSTOMERS, ALONG WITH INSTRUCTIONS, WILL BE MAILED IN JANUARY 2012. WHEN PARTS BECOME AVAILABLE, GM WILL SEND ANOTHER LETTER ASKING CUSTOMER TO TAKE THEIR VEHICLE TO A GM DEALER TO HAVE THE REPAIRS PERFORMED. GM ANTICIPATES PARTS WILL BE AVAILABLE IN MARCH 2012. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chevrolet Captiva | 2011 |
| Chevrolet Captiva Sport | 2012 |
Components: STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chevrolet Captiva | 2011 | 1 | 1 |
| Chevrolet Captiva Sport | 2012 | 80 | 2 |
Other steering recalls in 2011
26 of the 597 recall campaigns reported to NHTSA in 2011 concerned the steering; GENERAL MOTORS LLC filed 28 campaigns in all.
| 11V565000 23 Nov 2011 | NISSAN NORTH AMERICA, INC. |
| 11V549000 15 Nov 2011 | HINO MOTORS SALES U.S.A., INC. |
| 11V514000 13 Oct 2011 | DAIMLER TRUCKS NORTH AMERICA |
| 11V446000 25 Aug 2011 | GILLIG CORPORATION |
| 11V406000 5 Aug 2011 | MASERATI NORTH AMERICA, INC. |
| 11V398000 5 Aug 2011 | GENERAL MOTORS LLC |
| 11V378000 26 Jul 2011 | VOLVO CARS OF N.A. LLC. |
| 11V372000 21 Jul 2011 | NAVISTAR, INC |
NHTSA recalls (public domain) · all recalls of 2011