The defect
MACK IS RECALLING CERTAIN MODEL YEAR 2012 CHU, CXU, AND GU VEHICLES, MANUFACTURED FROM OCTOBER 10, 2011, THROUGH NOVEMBER 17, 2011. HARDWARE USED TO SECURE THE WINDSHIELD WIPER LINKAGE TO THE WIPER MOTOR MAY NOT BE SUFFICIENTLY TORQUED, AND MAY CAUSE THE WINDSHIELD WIPER LINKAGE TO DETACH FROM THE WIPER MOTOR. AS A RESULT, THE WINDSHIELD WIPERS WILL NOT FUNCTION.
The risk
IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.
The remedy
MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mack Granite (gu) | 2012 |
| Mack Pinnacle (chu) | 2012 |
| Mack Pinnacle (cxu) | 2012 |
Components: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mack Granite (gu) | 2012 | 0 | 13 |
| Mack Pinnacle (chu) | 2012 | 0 | 8 |
| Mack Pinnacle (cxu) | 2012 | 0 | 12 |
Other visibility recalls in 2012
42 of the 583 recall campaigns reported to NHTSA in 2012 concerned the visibility; MACK TRUCKS, INC filed 74 campaigns in all.
| 12V568000 7 Dec 2012 | Hyundai Motor Company |
| 12V544000 23 Nov 2012 | Temsa Global Sanayi Ve Ticaret A.S. |
| 12V549000 23 Nov 2012 | Nova Bus |
| 12V506000 18 Oct 2012 | GILLIG CORPORATION |
| 12V515000 17 Oct 2012 | New Flyer Industries Ltd. |
| 12V491000 10 Oct 2012 | Toyota Motor Engineering & Manufacturing |
| 12V485000 4 Oct 2012 | JAGUAR LAND ROVER NORTH AMERICA, LLC |
| 12V444000 12 Sept 2012 | NORTH AMERICAN BUS INDUSTRIES, INC. |
NHTSA recalls (public domain) · all recalls of 2012