The defect
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
The risk
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
The remedy
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Infiniti Q50 | 2014 |
Components: STEERING:AUTOMATED/ADAPTIVE STEERING | STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Infiniti Q50 | 2014 | 169 | 5 |
Other steering recalls in 2013
20 of the 627 recall campaigns reported to NHTSA in 2013 concerned the steering; Nissan North America, Inc. filed 226 campaigns in all.
| 13V653000 12 Dec 2013 | Newmar Corporation |
| 13V605000 29 Nov 2013 | Daimler Trucks North America |
| 13V603000 29 Nov 2013 | Nissan North America, Inc. |
| 13V529000 6 Nov 2013 | Chrysler Group LLC |
| 13V528000 6 Nov 2013 | Chrysler Group LLC |
| 13V527000 6 Nov 2013 | Chrysler Group LLC |
| 13V531000 25 Oct 2013 | Spartan Motors, Inc. |
| 13V493000 17 Oct 2013 | Mack Trucks, Inc. |
NHTSA recalls (public domain) · all recalls of 2013