The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
The remedy
Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volkswagen Routan | 2009 |
Components: ELECTRICAL SYSTEM:IGNITION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volkswagen Routan | 2009 | 294 | 6 |
Other electrical system recalls in 2014
83 of the 770 recall campaigns reported to NHTSA in 2014 concerned the electrical system; Volkswagen of America, Inc. filed 10 campaigns in all.
| 14V827000 30 Dec 2014 | General Motors LLC |
| 14V813000 23 Dec 2014 | Elgin Sweeper Company Inc. |
| 14V795000 16 Dec 2014 | Chrysler Group LLC |
| 14V749000 24 Nov 2014 | Chrysler Group LLC |
| 14V722000 10 Nov 2014 | PACCAR Incorporated |
| 14V714000 7 Nov 2014 | Jaguar Land Rover North America, LLC |
| 14V699000 4 Nov 2014 | Keystone RV Company |
| 14V690000 3 Nov 2014 | Airstream, Inc. |
NHTSA recalls (public domain) · all recalls of 2014