The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
The risk
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
The remedy
MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz C300 | 2016 |
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz C300 | 2016 | 289 | 13 |
Other steering recalls in 2016
39 of the 919 recall campaigns reported to NHTSA in 2016 concerned the steering; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 16V899000 14 Dec 2016 | Mercedes-Benz USA, LLC. |
| 16V857000 29 Nov 2016 | Van Hool N.V. |
| 16V826000 15 Nov 2016 | Newmar Corporation |
| 16V809000 7 Nov 2016 | Daimler Trucks North America LLC |
| 16V745000 17 Oct 2016 | Entegra Coach |
| 16V743000 17 Oct 2016 | Seagrave Fire Apparatus, LLC |
| 16V720000 7 Oct 2016 | Autocar, LLC |
| 16V723000 7 Oct 2016 | Autocar Industries, LLC |
NHTSA recalls (public domain) · all recalls of 2016