The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
The remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG C63 | 2010, 2011, 2012, 2013, 2014, 2015 |
| Mercedes-Benz C250 | 2012, 2013, 2014, 2015 |
| Mercedes-Benz C300 | 2010, 2011, 2012, 2013, 2014 |
| Mercedes-Benz C350 | 2010, 2011, 2012, 2013, 2014, 2015 |
| Mercedes-Benz E350 | 2011, 2012, 2014 |
| Mercedes-Benz E400 | 2015, 2016, 2017 |
| Mercedes-Benz E550 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| Mercedes-Benz GLK250 | 2013, 2014, 2015 |
| Mercedes-Benz GLK350 | 2010, 2011, 2012, 2013, 2014, 2015 |
| Mercedes-Benz SLS | 2011, 2012, 2013, 2014 |
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other air bags recalls in 2019
76 of the 880 recall campaigns reported to NHTSA in 2019 concerned the air bags; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 19V910000 19 Dec 2019 | Subaru of America, Inc. |
| 19V892000 16 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V885000 12 Dec 2019 | Chrysler (FCA US LLC) |
| 19V868000 6 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V862000 4 Dec 2019 | Volkswagen Group of America, Inc. |
| 19V852000 26 Nov 2019 | BMW of North America, LLC |
| 19V853000 26 Nov 2019 | BMW of North America, LLC |
| 19V851000 26 Nov 2019 | BMW of North America, LLC |
NHTSA recalls (public domain) · all recalls of 2019