The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic and GLS 450 4Matic vehicles. The windshield bonding may be insufficient and, as a result, the windshield may separate from the vehicle in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 212, "Windshield Mounting."
The risk
If the windshield detaches in the event of a crash, the passenger frontal air bag may not be supported properly after it deploys, increasing the risk of injury.
The remedy
MBUSA will notify owners, and dealers will replace the windshield, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLE350 | 2016 |
| Mercedes-Benz GLS450 | 2016 |
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE | VISIBILITY:WINDSHIELD
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLE350 | 2016 | 53 | 9 |
| Mercedes-Benz GLS450 | 2016 | 0 | 1 |
Other air bags recalls in 2017
90 of the 810 recall campaigns reported to NHTSA in 2017 concerned the air bags; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 17V822000 20 Dec 2017 | Volkswagen Group of America, Inc. |
| 17V837000 20 Dec 2017 | Nissan North America, Inc. |
| 17V803000 18 Dec 2017 | Ford Motor Company |
| 17V818000 18 Dec 2017 | Mercedes-Benz USA, LLC. |
| 17V813000 18 Dec 2017 | Bluecar SAS |
| 17V806000 14 Dec 2017 | Mazda North American Operations |
| 17V807000 14 Dec 2017 | Mazda North American Operations |
| 17V801000 13 Dec 2017 | Hyundai Motor America |
NHTSA recalls (public domain) · all recalls of 2017