The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
The remedy
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz E300 | 2017 |
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | ELECTRICAL SYSTEM:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz E300 | 2017 | 132 | 16 |
Other electrical system recalls in 2017
67 of the 810 recall campaigns reported to NHTSA in 2017 concerned the electrical system; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 17V845000 28 Dec 2017 | Volvo Bus Corporation |
| 17V838000 21 Dec 2017 | Forest River, Inc. |
| 17V829000 19 Dec 2017 | REV Recreation Group |
| 17V830000 19 Dec 2017 | Newmar Corporation |
| 17V825000 19 Dec 2017 | Forest River, Inc. |
| 17V814000 18 Dec 2017 | Ford Motor Company |
| 17V799000 13 Dec 2017 | Forest River, Inc. |
| 17V795000 11 Dec 2017 | Aston Martin The Americas |
NHTSA recalls (public domain) · all recalls of 2017