The defect
Gillig LLC (Gillig) is recalling certain 2015-2016 Low Floor transit buses equipped with Norgren-brand suspension kneeling modules. The suspension kneeling modules on these vehicles have snap rings on the solenoid valve pistons which may not have been fully inserted and seated during assembly, potentially affecting the suspension air bag pressure and the vehicle's suspension height.
The risk
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
The remedy
Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Gillig LOW Floor | 2015, 2016 |
Components: SUSPENSION
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Gillig LOW Floor | 2015 | 0 | 19 |
| Gillig LOW Floor | 2016 | 1 | 20 |
Other suspension recalls in 2017
42 of the 810 recall campaigns reported to NHTSA in 2017 concerned the suspension; Gillig LLC filed 35 campaigns in all.
| 17V800000 13 Dec 2017 | East Manufacturing Corp. |
| 17V727000 17 Nov 2017 | BMW of North America, LLC |
| 17V703000 8 Nov 2017 | Kawasaki Motors Corp., U.S.A. |
| 17V693000 2 Nov 2017 | REV Recreation Group |
| 17V651000 16 Oct 2017 | Daimler Vans USA, LLC |
| 17V643000 12 Oct 2017 | Keystone RV Company |
| 17V637000 11 Oct 2017 | Nissan North America, Inc. |
| 17V577000 20 Sept 2017 | Hyundai Motor America |
NHTSA recalls (public domain) · all recalls of 2017