The defect
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
The risk
If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
The remedy
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Crossroads Cruiser | 2018 |
| Crossroads Sunset | 2017, 2018 |
| Crossroads Volante | 2017, 2018 |
| Crossroads Zinger | 2017, 2018 |
Components: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Crossroads Cruiser | 2018 | 1 | 4 |
| Crossroads Sunset | 2017 | 0 | 1 |
| Crossroads Sunset | 2018 | 0 | 2 |
| Crossroads Volante | 2017 | 0 | 3 |
| Crossroads Volante | 2018 | 0 | 4 |
| Crossroads Zinger | 2017 | 0 | 2 |
| Crossroads Zinger | 2018 | 1 | 4 |
Other equipment recalls in 2017
170 of the 810 recall campaigns reported to NHTSA in 2017 concerned the equipment; Keystone RV Company filed 167 campaigns in all.
| 17V847000 29 Dec 2017 | ShowHauler Trucks, Inc. |
| 17V844000 27 Dec 2017 | Thor Motor Coach |
| 17V841000 22 Dec 2017 | Tiffin Motorhomes, Inc. |
| 17V824000 21 Dec 2017 | Chrysler (FCA US LLC) |
| 17V835000 21 Dec 2017 | Forest River, Inc. |
| 17V831000 20 Dec 2017 | Toyota Motor Engineering & Manufacturing |
| 17V827000 19 Dec 2017 | Keystone RV Company |
| 17V828000 18 Dec 2017 | Mercedes-Benz USA, LLC. |
NHTSA recalls (public domain) · all recalls of 2017