The defect
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH, 3201IK, 3251RD, 325RD, 325RL, 326RK, 329DB, 32SB, 33DB, 3601LF, 360DB, 360LF, 370BR, 3801MD, 3851FL, 3861BL), Crossroads Redwood (models 3901MB, 3951MB, 3981FK, 3951WB, 3901WB, 3991RD, 400LK, 4001LK, 391RL, 390MB, 390WB) and Crossroads Sunset (models 185RK, 186BH, 212RB, 215BH, 222RB, 242BH, 253RB, 257FK, 259RL, 272BH, 285CK, 288BH, 289QB, 291RK, 309RK, 330SI, 331BH, 332QB) trailers. The WiFi prep wiring may have improper circuit protection between the Wi-Fi switch and the Wi-Fi prep.
The risk
In the event of a short circuit in the wiring, there may be an increased risk of fire.
The remedy
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Crossroads Cameo | 2020 |
| Crossroads Cruiser | 2020 |
| Crossroads Hampton | 2020 |
| Crossroads Redwood | 2020 |
| Crossroads Sunset | 2020 |
| Crossroads Volante | 2020 |
Components: ELECTRICAL SYSTEM:WIRING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Crossroads Cameo | 2020 | 0 | 1 |
| Crossroads Cruiser | 2020 | 0 | 3 |
| Crossroads Hampton | 2020 | 0 | 3 |
| Crossroads Redwood | 2020 | 0 | 2 |
| Crossroads Sunset | 2020 | 0 | 3 |
| Crossroads Volante | 2020 | 0 | 1 |
Other electrical system recalls in 2020
105 of the 782 recall campaigns reported to NHTSA in 2020 concerned the electrical system; Keystone RV Company filed 167 campaigns in all.
| 20V812000 28 Dec 2020 | Marion Body Works Inc. |
| 20V805000 21 Dec 2020 | SVI Trucks |
| 20V801000 18 Dec 2020 | Keystone RV Company |
| 20V790000 17 Dec 2020 | General Motors, LLC |
| 20V798000 17 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V779000 15 Dec 2020 | Rosenbauer America |
| 20V783000 15 Dec 2020 | Halcore Group, Inc. |
| 20V781000 15 Dec 2020 | Ducati North America |
NHTSA recalls (public domain) · all recalls of 2020