The defect
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
The risk
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
The remedy
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ram 1500 | 2019 |
Components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ram 1500 | 2019 | 1,493 | 29 |
Other visibility recalls in 2019
23 of the 880 recall campaigns reported to NHTSA in 2019 concerned the visibility; Chrysler (FCA US LLC) filed 227 campaigns in all.
| 19V918000 20 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V905000 18 Dec 2019 | CRUISE CAR, INC. |
| 19V792000 4 Nov 2019 | Daimler Trucks North America LLC |
| 19V733000 15 Oct 2019 | PACCAR Incorporated |
| 19V726000 10 Oct 2019 | Ford Motor Company |
| 19V574000 5 Aug 2019 | Harley-Davidson Motor Company |
| 19V564000 31 Jul 2019 | Hino Motors Sales U.S.A., Inc. |
| 19V558000 29 Jul 2019 | Mazda North American Operations |
NHTSA recalls (public domain) · all recalls of 2019