The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG C32 | 2002, 2003, 2004 |
| Mercedes-Benz AMG C55 | 2005, 2006 |
| Mercedes-Benz AMG CLK55 | 2003, 2004 |
| Mercedes-Benz AMG CLS55 | 2006 |
| Mercedes-Benz AMG CLS63 | 2007, 2008, 2009, 2010, 2011 |
| Mercedes-Benz AMG E55 | 2003, 2004, 2005, 2006 |
| Mercedes-Benz AMG E63 | 2007, 2008, 2009 |
| Mercedes-Benz C230 | 2003, 2004, 2005, 2006, 2007 |
| Mercedes-Benz C240 | 2001, 2002, 2003, 2004, 2005 |
| Mercedes-Benz C280 | 2006, 2007 |
| Mercedes-Benz C320 | 2001, 2002, 2003, 2004, 2005 |
| Mercedes-Benz C350 | 2006, 2007 |
| Mercedes-Benz CLK320 | 2003, 2004, 2005 |
| Mercedes-Benz CLK350 | 2006, 2007, 2008, 2009 |
| Mercedes-Benz CLK500 | 2003, 2004, 2005, 2006 |
| Mercedes-Benz CLK55 | 2005 |
| Mercedes-Benz CLK550 | 2007, 2008, 2009 |
| Mercedes-Benz CLS500 | 2006 |
| Mercedes-Benz CLS550 | 2007, 2008, 2009, 2010, 2011 |
| Mercedes-Benz E320 | 2003, 2004, 2005, 2006, 2007, 2008, 2009 |
| Mercedes-Benz E350 | 2006, 2007, 2008, 2009 |
| Mercedes-Benz E450 | 2006 |
| Mercedes-Benz E500 | 2003, 2004, 2005, 2006 |
| Mercedes-Benz E550 | 2007, 2008, 2009 |
Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG C32 | 2002 | 7 | 3 |
| Mercedes-Benz AMG C32 | 2003 | 3 | 3 |
| Mercedes-Benz AMG C32 | 2004 | 0 | 3 |
| Mercedes-Benz AMG C55 | 2005 | 5 | 3 |
| Mercedes-Benz AMG C55 | 2006 | 4 | 4 |
| Mercedes-Benz AMG CLK55 | 2003 | 0 | 3 |
| Mercedes-Benz AMG CLK55 | 2004 | 1 | 3 |
| Mercedes-Benz AMG CLS55 | 2006 | 33 | 4 |
| Mercedes-Benz AMG CLS63 | 2007 | 2 | 4 |
| Mercedes-Benz AMG CLS63 | 2008 | 5 | 3 |
| Mercedes-Benz AMG CLS63 | 2009 | 0 | 3 |
| Mercedes-Benz AMG CLS63 | 2010 | 0 | 3 |
| Mercedes-Benz AMG CLS63 | 2011 | 1 | 3 |
| Mercedes-Benz AMG E55 | 2003 | 70 | 3 |
| Mercedes-Benz AMG E55 | 2004 | 111 | 3 |
| Mercedes-Benz AMG E55 | 2005 | 132 | 3 |
| Mercedes-Benz AMG E55 | 2006 | 34 | 4 |
| Mercedes-Benz AMG E63 | 2007 | 29 | 4 |
| Mercedes-Benz AMG E63 | 2008 | 15 | 3 |
| Mercedes-Benz AMG E63 | 2009 | 4 | 2 |
| Mercedes-Benz C230 | 2003 | 51 | 3 |
| Mercedes-Benz C230 | 2004 | 31 | 3 |
| Mercedes-Benz C230 | 2005 | 85 | 4 |
| Mercedes-Benz C230 | 2006 | 116 | 5 |
| Mercedes-Benz C230 | 2007 | 212 | 5 |
| Mercedes-Benz C240 | 2001 | 8 | 3 |
| Mercedes-Benz C240 | 2002 | 13 | 3 |
| Mercedes-Benz C240 | 2003 | 20 | 3 |
| Mercedes-Benz C240 | 2004 | 16 | 3 |
| Mercedes-Benz C240 | 2005 | 30 | 3 |
Other visibility recalls in 2019
23 of the 880 recall campaigns reported to NHTSA in 2019 concerned the visibility; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 19V905000 18 Dec 2019 | CRUISE CAR, INC. |
| 19V792000 4 Nov 2019 | Daimler Trucks North America LLC |
| 19V733000 15 Oct 2019 | PACCAR Incorporated |
| 19V726000 10 Oct 2019 | Ford Motor Company |
| 19V574000 5 Aug 2019 | Harley-Davidson Motor Company |
| 19V564000 31 Jul 2019 | Hino Motors Sales U.S.A., Inc. |
| 19V558000 29 Jul 2019 | Mazda North American Operations |
| 19V507000 2 Jul 2019 | Daimler Vans USA, LLC |
NHTSA recalls (public domain) · all recalls of 2019