The defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
The risk
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
The remedy
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG C43 | 2017, 2018 |
| Mercedes-Benz AMG C63 | 2017, 2018 |
| Mercedes-Benz C 300 | 2017, 2018 |
| Mercedes-Benz E 400 | 2018 |
Components: SEATS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG C43 | 2017 | 23 | 10 |
| Mercedes-Benz AMG C43 | 2018 | 13 | 11 |
| Mercedes-Benz AMG C63 | 2017 | 4 | 11 |
| Mercedes-Benz AMG C63 | 2018 | 2 | 10 |
| Mercedes-Benz C 300 | 2017 | 216 | 15 |
| Mercedes-Benz C 300 | 2018 | 99 | 18 |
| Mercedes-Benz E 400 | 2018 | 23 | 13 |
Other seats recalls in 2019
38 of the 880 recall campaigns reported to NHTSA in 2019 concerned the seats; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 19V867000 6 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V800000 6 Nov 2019 | Daimler Vans USA, LLC |
| 19V786000 1 Nov 2019 | Thor Motor Coach |
| 19V762000 24 Oct 2019 | General Motors LLC |
| 19V759000 24 Oct 2019 | Chrysler (FCA US LLC) |
| 19V712000 4 Oct 2019 | Daimler Trucks North America LLC |
| 19V666000 18 Sept 2019 | Daimler Vans USA, LLC |
| 19V651000 11 Sept 2019 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2019