The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
The risk
The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
The remedy
MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLE 450 | 2020 |
Components: SEATS:MID/REAR ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLE 450 | 2020 | 26 | 32 |
Other seats recalls in 2019
38 of the 880 recall campaigns reported to NHTSA in 2019 concerned the seats; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 19V800000 6 Nov 2019 | Daimler Vans USA, LLC |
| 19V786000 1 Nov 2019 | Thor Motor Coach |
| 19V762000 24 Oct 2019 | General Motors LLC |
| 19V759000 24 Oct 2019 | Chrysler (FCA US LLC) |
| 19V712000 4 Oct 2019 | Daimler Trucks North America LLC |
| 19V666000 18 Sept 2019 | Daimler Vans USA, LLC |
| 19V651000 11 Sept 2019 | Ford Motor Company |
| 19V633000 28 Aug 2019 | Ford Motor Company |
NHTSA recalls (public domain) · all recalls of 2019