The defect
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Ford E-350 | 2017, 2018 |
| Ford E-450 | 2017, 2018 |
Components: EQUIPMENT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford E-350 | 2017 | 13 | 4 |
| Ford E-350 | 2018 | 3 | 4 |
| Ford E-450 | 2017 | 11 | 2 |
| Ford E-450 | 2018 | 5 | 4 |
Other equipment recalls in 2019
121 of the 880 recall campaigns reported to NHTSA in 2019 concerned the equipment; SVO Group Inc filed 2 campaigns in all.
| 19V920000 23 Dec 2019 | Riverside RV |
| 19V916000 23 Dec 2019 | Daimler Trucks North America LLC |
| 19V921000 23 Dec 2019 | Aluminum Trailer Company |
| 19V914000 20 Dec 2019 | Mercedes-Benz USA, LLC. |
| 19V908000 19 Dec 2019 | Daimler Vans USA, LLC |
| 19V902000 18 Dec 2019 | Forest River, Inc. |
| 19V906000 18 Dec 2019 | Airstream, Inc. |
| 19V884000 11 Dec 2019 | Triple E Recreational Vehicles |
NHTSA recalls (public domain) · all recalls of 2019