The defect
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler Pacifica | 2018, 2019 |
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Pacifica | 2018 | 889 | 12 |
| Chrysler Pacifica | 2019 | 316 | 7 |
Other back over prevention recalls in 2019
12 of the 880 recall campaigns reported to NHTSA in 2019 concerned the back over prevention; Chrysler (FCA US LLC) filed 227 campaigns in all.
| 19V749000 18 Oct 2019 | Collins Bus Corporation |
| 19V684000 27 Sept 2019 | BMW of North America, LLC |
| 19V654000 12 Sept 2019 | Nissan North America, Inc. |
| 19V620000 22 Aug 2019 | Daimler Trucks North America LLC |
| 19V603000 15 Aug 2019 | Jaguar Land Rover North America, LLC |
| 19V576000 6 Aug 2019 | Toyota Motor Engineering & Manufacturing |
| 19V276000 9 Apr 2019 | Halcore Group, Inc. |
| 19V281000 9 Apr 2019 | Halcore Group, Inc. |
NHTSA recalls (public domain) · all recalls of 2019